Inbetweeners
How to Translate Tech into Customer Value in the AI Era
Routledge (Publisher)
1st Edition
Will be published approx. on 15. September 2026
Book
Hardback
125 pages
978-1-041-40891-8 (ISBN)
Description
This book addresses the orchestration gap between technical excellence and business value delivery in technology organizations. It introduces the concept of "Inbetweeners"-professionals who bridge the divide between engineering teams and commercial stakeholders. The text examines organizational challenges including technological complexity, siloed structures, and misaligned incentives.
Addresses the critical gap between technical teams and business stakeholders in technology organizations through the concept of "Inbetweeners."
Examines the organizational challenges created by technological complexity and proposes practical frameworks for bridging the tech-sales divide.
Explores the impact of Agentic AI on product development, organizational structures, and future career paths in technology sectors.
Presents a Translation Framework for effective communication and value delivery across organizational silos.
Provides actionable strategies for hiring, retaining, and incentivizing professionals who can navigate between technical and commercial domains.
This title has been co-published with Professional Publishing Finland. T&F does not sell or distribute the print editions in Finland.
Addresses the critical gap between technical teams and business stakeholders in technology organizations through the concept of "Inbetweeners."
Examines the organizational challenges created by technological complexity and proposes practical frameworks for bridging the tech-sales divide.
Explores the impact of Agentic AI on product development, organizational structures, and future career paths in technology sectors.
Presents a Translation Framework for effective communication and value delivery across organizational silos.
Provides actionable strategies for hiring, retaining, and incentivizing professionals who can navigate between technical and commercial domains.
This title has been co-published with Professional Publishing Finland. T&F does not sell or distribute the print editions in Finland.
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Professional and scholarly
Academic, General, Postgraduate, Professional Reference, and Undergraduate Advanced
Illustrations
28 s/w Zeichnungen, 3 s/w Tabellen, 28 s/w Abbildungen
3 Tables, black and white; 28 Line drawings, black and white; 28 Illustrations, black and white
Dimensions
Height: 234 mm
Width: 156 mm
ISBN-13
978-1-041-40891-8 (9781041408918)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Persons
Ken Dooley serves as Professor of Smart Buildings and Services at Aalto University. His career has been defined by technology translation in roles such as Chief Data Officer, Chief Product Officer and Innovation Director.
Elisa Roenkae serves as the EMEA Managing Director of Digital for Johnson Controls, driving enterprise growth in smart building technology and serving as a recognized thought leader in digital transformation.
Elisa Roenkae serves as the EMEA Managing Director of Digital for Johnson Controls, driving enterprise growth in smart building technology and serving as a recognized thought leader in digital transformation.
Content
Table of Contents
Foreword
Introduction: Why Now?
The Required Foundational Mindset
The Inherent Imbalance of Technological Excellence
The Tech-Sales Divide
A Look into the Future with Agentic AI
Role of the Inbetweener in Filling the Orchestration Gap
The Organizational Safety Net: Getting the Foundations Right
Wrap Up
Ken's Motivation
Elisa's Motivation
Acknowledgements
References
Foreword
Introduction: Why Now?
The Required Foundational Mindset
The Inherent Imbalance of Technological Excellence
The Tech-Sales Divide
A Look into the Future with Agentic AI
Role of the Inbetweener in Filling the Orchestration Gap
The Organizational Safety Net: Getting the Foundations Right
Wrap Up
Ken's Motivation
Elisa's Motivation
Acknowledgements
References