Keeping Your Valuable Employees
Retention Strategies for Your Organization's Most Important Resource
1st Edition
Published on 26. October 1999
Book
Hardback
304 pages
978-0-471-32053-1 (ISBN)
Description
The Essential Guide to the Most Crucial Challenge Facing Twenty-First Century Human Resources Management "This book offers a practical, realistic approach to keeping the best employees. It draws on good theory and offers excellent advice." --Dave Ulrich, Professor of Business, University of Michigan, and coauthor of Organizational Capability "Business owners who agonize over attracting and retaining employees will find a wealth of information. Suzanne understands how to apply today's best ideas in human resources management to businesses large and small." --E. Jill Pollock, President, Pollock Consulting Group, Inc., and Chair, Small Business Association of Michigan "A two-year Gallup study found that companies with a positive workforce reported higher profits, productivity, and lower turnover. Every organization would like these results. Suzanne shares her human resources experience and provides hands-on tools for retaining those people who are key to an organization's success. It is an easy-to-read, practical guide for working with today's and tomorrow's employees." --Hunter A. Pickens, President, The Pickens Group, Ltd.
More details
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Product notice
sewn/stitched
Cloth over boards
Dimensions
Height: 235 mm
Width: 157 mm
Thickness: 22 mm
Weight
649 gr
ISBN-13
978-0-471-32053-1 (9780471320531)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
SUZANNE DIBBLE is President of Professional Skills, Inc., a highly successful HR management consulting firm. Prior to founding Professional Skills, Inc., she was a human resources executive at Michigan Consolidated Gas Company.
Content
WHY WE ARE WHERE WE ARE.
Who Tore Up the Old Contract?
The New Contract.
As We Go Forward.
FOUNDATIONS OF RETENTION.
Retention Starts with...Job Descriptions, Recruitment,Selection, Orientation.
Retention Starts with Job Descriptions.
Retention Starts with Recruitment.
Retention Starts with Selection.
Retention Starts with Orientation.
MANAGING RETENTION.
Managing Retention.
Let's Talk about Money.
Development and Career Opportunity.
Work Environment.
Performance Management.
Work, Family, and Flextime.
Counteroffers: When We Are About to Lose Someone We Want toRetain.
PUTTING IT TOGETHER.
Becoming an Employer of Choice.
SURVEY RESEARCH.
Survey of Factors Influencing Employees to Stay With or LeaveTheir Employers.
OTHER RESOURCES.
Ten Rules for Effectively Not Retaining the Employees You Wantto Keep.
Employee Satisfaction Survey: Taking the Measure of theOrganization.
Employee Handbook.
Exit Interview.
Bibliography.
Resources.
Index.
Who Tore Up the Old Contract?
The New Contract.
As We Go Forward.
FOUNDATIONS OF RETENTION.
Retention Starts with...Job Descriptions, Recruitment,Selection, Orientation.
Retention Starts with Job Descriptions.
Retention Starts with Recruitment.
Retention Starts with Selection.
Retention Starts with Orientation.
MANAGING RETENTION.
Managing Retention.
Let's Talk about Money.
Development and Career Opportunity.
Work Environment.
Performance Management.
Work, Family, and Flextime.
Counteroffers: When We Are About to Lose Someone We Want toRetain.
PUTTING IT TOGETHER.
Becoming an Employer of Choice.
SURVEY RESEARCH.
Survey of Factors Influencing Employees to Stay With or LeaveTheir Employers.
OTHER RESOURCES.
Ten Rules for Effectively Not Retaining the Employees You Wantto Keep.
Employee Satisfaction Survey: Taking the Measure of theOrganization.
Employee Handbook.
Exit Interview.
Bibliography.
Resources.
Index.