
Towards Knowledge Portals
From Human Issues to Intelligent Agents
B. Detlor(Author)
Springer (Publisher)
Published on 31. March 2004
Book
Hardback
XVI, 234 pages
978-1-4020-2053-7 (ISBN)
Description
Adopting an informational perspective towards knowledge work, this book investigates how enterprise portals can promote knowledge creation, distribution, and use. Moving beyond the design and delivery of portals as mere information retrieval tools, an enterprise portal is viewed as a shared information work space that can facilitate communication and collaboration among organizational workers, as well as support the browsing, searching, and retrieval of information content. Adopting an information vantage point, the book uniquely explores the human issues surrounding enterprise portal adoption and use, as well as the utilization of intelligent agents to ameliorate the use of portals for knowledge-based tasks. The result is a novel, rich and comprehensive discussion on the factors affecting the design and utilization of enterprise portals for knowledge work, suitable for both graduate-level students and organizational workers alike.
More details
Series
Edition
2004 ed.
Language
English
Place of publication
Dordrecht
Netherlands
Target group
Professional and scholarly
Research
Product notice
sewn/stitched
Cloth over boards
Illustrations
XVI, 234 p.
Dimensions
Height: 246 mm
Width: 166 mm
Thickness: 18 mm
Weight
535 gr
ISBN-13
978-1-4020-2053-7 (9781402020537)
DOI
10.1007/978-1-4020-2079-7
Schweitzer Classification
Other editions
Additional editions

Book
12/2010
Springer
€106.99
Shipment within 15-20 days

E-Book
05/2004
Springer
€96.29
Available for download
Content
1. Portals and Knowledge Work.- 2. The Knowledge Portal Framework.- 3. Users and Knowledge Portals.- 4. The Information Environment and Knowledge Portals.- 5. Information Design and Knowledge Portals.- 6. Intelligent Agents and Knowledge Portals.- 7. Knowledge Portals and Digital Workers.- References.- Name Index.