
The New Public Service
Serving, Not Steering
Routledge (Publisher)
2nd Edition
Published on 15. March 2007
Book
Hardback
240 pages
978-0-7656-1998-3 (ISBN)
Shipment within 15-20 days
Description
This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.
More details
Edition
2nd edition
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Illustrations
references, index
Dimensions
Height: 229 mm
Width: 152 mm
Weight
476 gr
ISBN-13
978-0-7656-1998-3 (9780765619983)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions

Book
03/2011
3rd Edition
M.E. Sharpe
€155.99
Article exhausted; check different version
Additional editions
Book
03/2007
2nd Edition
M.E. Sharpe
€59.56
Article exhausted; check for reprint
Previous edition
Janet V. Denhardt | Robert B. Denhardt
New Public Service, The: Serving, Not Steering
Book
10/2002
1st Edition
M.E. Sharpe
€97.94
Article exhausted; check for reprint
Persons
Janet V Denhardt, Robert B. Denhardt
Content
Preface, Acknowledgements, Chapter 1, Public Administration and the New Public Management, Chapter 2, The Roots of the New Public Service, Chapter 3. Serve Citizens, Not Customers, Chapter 4. Seek the Public Interest, Chapter 5. Value Citizenship over Entrepreneurship, Chapter 6. Think Strategically, Act Democratically, Chapter 7. Recognize that Accountability Isn't Simple, Chapter 8. Serve Rather than Steer, Chapter 9. Value People, Not Just Productivity, Chapter 10. The New Public Service in Action, Chapter 11. Conclusion, References, Index, About the Authors