Computers, Communication, and Mental Models

Donald L. Day is a senior lecturer in the School of Information Systems at The University of New South Wales, Sydney. Dr Day's current research involves both the behavioural responses of users to constraints in computerised design tools, and the cultural basis of user acceptance of information technology. He is a member of the Human Sciences Special Editorial Board of the journal Interacting with Computers. Diane K. Kovacs is an Internet and World Wide Web training consultant, and is President and CEO of Kovacs Consulting, an Internet Consulting firm. She is Editor-in-Chief of the Electronic Journal on Virtual Culture and the Directory of Scholarly Electronic Conferences, and co-moderator of Libref-L and of GovDoc-L. Currently she is adjunct Assistant Professor in the School of Library and Information Science, Kent State University.