Making Innovation Work
How to Manage It, Measure It, and Profit from It
Published on 11. August 2005
Book
Hardback
368 pages
978-0-13-149786-3 (ISBN)
Description
Making Innovation Work presents a formal innovation process proven to work at HP, Microsoft and Toyota, to help ordinary managers drive top and bottom line growth from innovation. The authors have drawn on their unsurpassed innovation consulting experience -- as well as the most thorough review of innovation research ever performed. They'll show what works, what doesn't, and how to use management tools to dramatically increase the payoff from innovation investments. Learn how to define the right strategy effective innovation; how to structure an organization to innovate best; how to implement management systems to assess ongoing innovation; how to incentivize teams to deliver, and much more. This book offers the first authoritative guide to using metrics at every step of the innovation process -- from idea creation and selection through prototyping and commercialization.
More details
Language
English
Place of publication
Upper Saddle River
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 159 mm
Width: 232 mm
Thickness: 32 mm
Weight
628 gr
ISBN-13
978-0-13-149786-3 (9780131497863)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Tony Davila | Marc Epstein | Robert Shelton
Making Innovation Work
How to Manage It, Measure It, and Profit from It, Updated Edition
Book
12/2012
Pearson FT Press
€41.46
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Persons
Tony Davila is a faculty member of Stanford's Graduate School of Business. Building on his doctoral work at the Harvard Business School, he works with both large industrial companies and Silicon Valley startups to design management control and performance measurement systems that drive innovation. He has been published in Harvard Business Review, Research Policy, and other leading journals.
Marc J. Epstein has been a visiting professor and Hansjoerg Wyss visiting scholar at Harvard Business School and a distinguished research professor at Rice University's Jones Graduate School of Management. He has been a senior consultant to leading corporations and governments for over twenty-five years, specializing in strategy implementation, innovation, governance, accountability, and performance metrics. Epstein has also served as a professor at Stanford Business School and INSEAD.
Robert Shelton is managing director of Navigant Consulting's Innovation practice. His client list is a "who's who" of innovative Fortune 500s, including leaders in the electronics, energy, health care, automotive, consumer goods, software, and aerospace industries. Shelton has served as vice president and managing director with Arthur D. Little and as managing director of the Technology and Innovation Management practice at SRI International (formerly Stanford Research Institute). His work has been referenced in media ranging from The Wall Street Journal to CNN Financial News.
(c) Copyright Pearson Education. All rights reserved.
Marc J. Epstein has been a visiting professor and Hansjoerg Wyss visiting scholar at Harvard Business School and a distinguished research professor at Rice University's Jones Graduate School of Management. He has been a senior consultant to leading corporations and governments for over twenty-five years, specializing in strategy implementation, innovation, governance, accountability, and performance metrics. Epstein has also served as a professor at Stanford Business School and INSEAD.
Robert Shelton is managing director of Navigant Consulting's Innovation practice. His client list is a "who's who" of innovative Fortune 500s, including leaders in the electronics, energy, health care, automotive, consumer goods, software, and aerospace industries. Shelton has served as vice president and managing director with Arthur D. Little and as managing director of the Technology and Innovation Management practice at SRI International (formerly Stanford Research Institute). His work has been referenced in media ranging from The Wall Street Journal to CNN Financial News.
(c) Copyright Pearson Education. All rights reserved.
Content
Introduction.
1. Driving Success: How You Innovate Determines What You Innovate.
Innovation Is the Power to Redefine the Industry.
The Innovation Imperative: Driving Long-Term Growth in Top and Bottom Lines.
How to Make Innovation Work: How You Innovate Determines What You Innovate.
The Rules of Innovation.
1. Exert Strong Leadership on Innovation Direction and Decisions.
2. Integrate Innovation into the Business Mentality.
3. Match Innovation to Company Strategy.
4. Manage the Natural Tension Between Creativity and Value Capture.
5. Neutralize Organizational Antibodies.
6. Cultivate an Innovation Network Beyond the Organization.
7. Create the Right Metrics and Rewards for Innovation.
Summary: The Innovation Company.
2. Mapping Innovation: What Is Innovation and How Do You Leverage It?
A New Model of Strategic Innovation.
Business Model Change.
Value Proposition.
Supply Chain.
Target Customer.
Technology Change.
Product and Service Offerings.
Process Technologies.
Enabling Technologies.
Three Types of Innovation.
Incremental Innovation.
Semi-Radical Innovation
Radical Innovation.
Ersatz Radical Innovation.
Disruptive Technologies.
Innovation Model and the Innovation Rules.
3. Choosing Your Destiny: How to Design a Winning Innovation Strategy.
Choosing the Right Strategy.
Play-to-Win or Play-Not-to-Lose Strategies.
Play-to-Win Strategy.
Play-Not-to-Lose Strategy.
Too Much of a Good Thing.
Clearly Defined Innovation Strategy Drives Change.
Do You Select an Innovation Strategy?
Internal Factors.
External Factors.
Risk Management and Innovation Strategy.
Innovation Strategy: The Case of the Pharmaceutical Industry.
Attempts to Solve the Innovation Problem.
Changing the Innovation Approach.
Strategy and the Innovation Rules.
4. Organizing for Innovation: How to Structure a Company for Innovation.
Organizing for Innovation.
Developing an Internal Marketplace for Innovation.
Balancing Creativity and Value Creation.
The Balance Changes as the Organization Matures.
Five Steps to Balancing Creative and Commercial Markets.
Outsourcing Innovation.
Making Good Use of Your Partners.
Integrating Innovation Within the Organization.
The Value of Networks and Innovation Platforms.
The Corporate Venture Capital Model.
The Ambidextrous Organization.
The Leadership Role.
Organization and the Innovation Rules.
5. Management Systems: Designing the Process of Innovation.
Systems and Processes Make Things Happen.
The Objectives of Well-Designed Innovation Systems.
Choosing and Designing Innovation Systems.
Systems for Ideation: Seeing the Gaps.
Structured Idea Management.
Experimentation.
Prototyping.
Making Deals.
Innovation That Fits.
Management Systems Comparison.
Electronic Collaboration.
Management Systems and the Innovation Rules.
6. Illuminating the Pathway: How to Measure Innovation.
To Measure or Not to Measure?
What Gets Measured Gets Done.
The Three Roles of a Measurement System.
A Balanced Scorecard for Measuring Innovation.
The Business Model for Innovation.
Inputs, Processes, Outputs, and Outcomes.
From the Business Model to the Measurement System.
Designing and Implementing Innovation Measurement Systems.
Measures for Ideation.
Measuring Your Innovation Portfolio.
Measuring Execution and Outcomes of Innovation.
Measuring Sustainable Value Creation.
The Barriers to Effective Performance Measurement.
Measurement and the Innovation Rules.
7. Rewarding Innovation: How to Design Incentives to Support Innovation.
The Importance of Incentives and Rewards.
Motivation.
Different Strokes for Different Folks.
A Framework for Incentive Systems' Design.
Setting Goals for Measuring Performance.
Specific Versus Broad Goals.
Quantitative Versus Qualitative Goals.
Stretch Versus Expected Goals.
Success-Driven Versus Loss-Avoidance Goals.
Performance Evaluation and Incentive Contracts.
Team Versus Individual Rewards.
Subjective Versus Objective Evaluation.
Relative Performance Versus Absolute Performance Evaluation.
Incentive Contracts.
Expected Level of Pay.
The Shape of the Pay-Performance Relationship.
Timing Incentives.
Delivery of Compensation.
Key Considerations in Designing Incentives Systems for Innovation.
The Danger of Over Use.
The Negative Effect on Intrinsic Motivation.
Fear, Failure, and Fairness.
Incentives and Rewards, and the Innovation Rules.
8. Learning Innovation: How Do Organizations Become Better at Innovating?
The Importance of Learning.
A Model of Learning.
Learning to Act.
Learning to Learn.
Learning Systems for Innovation.
Systems for Delivering Value.
Systems for Refining the Current Model.
Systems for Building Competencies.
Systems for Crafting Strategy.
How to Make Learning Work in Your Organization.
Knowledge and Ignorance Management.
The Project Roadmap.
Failures as Part of the Process.
Learning Histories.
The Dynamic Nature of Innovation Strategy.
The Technology Stage.
The Performance Stage.
The Market Segmentation Stage.
The Efficiency Stage.
The Complementarities Stage.
Learning and the Innovation Rules.
9. Cultivating Innovation: How to Design a Winning Culture.
How Culture Affects Innovation.
Is Innovation the New Religion?
The Danger of Success.
Organizational Levers of an Innovative Culture.
The Levers of an Innovative Culture.
Legends and Heroes.
The Physical Environment.
Different Country Cultures Breed Different Innovation Cultures.
People and Innovation.
Recruiting to Build an Innovative Organization.
Turn Your Recruitment Strategy Upside-Down!
The Role of Senior Management.
Leading Innovation.
The Role of the CEO.
Culture and the Innovation Rules.
10. Conclusion: Applying the Innovation Rules to Your Organization.
Combining Creativity with Commercial Savvy.
Smart Execution.
The Role of Leadership.
Leadership Must Define the Innovation Strategy and Link It to the Business Strategy.
Innovation Must Be Aligned with the Company Business Strategy, Including Selection of the Innovation Strategy.
Leadership Must Define Who Will Benefit from Improved Innovations.
Diagnostics and Action.
Stage-Gate Systems.
The Venture Capital Model.
The Technology Innovation Model.
Time-Driven Systems.
Organizing Initiatives.
Fine-Tuning.
Redirection/Revitalization.
Generating Innovation Value.
Endnotes.
Bibliography.
Index.
1. Driving Success: How You Innovate Determines What You Innovate.
Innovation Is the Power to Redefine the Industry.
The Innovation Imperative: Driving Long-Term Growth in Top and Bottom Lines.
How to Make Innovation Work: How You Innovate Determines What You Innovate.
The Rules of Innovation.
1. Exert Strong Leadership on Innovation Direction and Decisions.
2. Integrate Innovation into the Business Mentality.
3. Match Innovation to Company Strategy.
4. Manage the Natural Tension Between Creativity and Value Capture.
5. Neutralize Organizational Antibodies.
6. Cultivate an Innovation Network Beyond the Organization.
7. Create the Right Metrics and Rewards for Innovation.
Summary: The Innovation Company.
2. Mapping Innovation: What Is Innovation and How Do You Leverage It?
A New Model of Strategic Innovation.
Business Model Change.
Value Proposition.
Supply Chain.
Target Customer.
Technology Change.
Product and Service Offerings.
Process Technologies.
Enabling Technologies.
Three Types of Innovation.
Incremental Innovation.
Semi-Radical Innovation
Radical Innovation.
Ersatz Radical Innovation.
Disruptive Technologies.
Innovation Model and the Innovation Rules.
3. Choosing Your Destiny: How to Design a Winning Innovation Strategy.
Choosing the Right Strategy.
Play-to-Win or Play-Not-to-Lose Strategies.
Play-to-Win Strategy.
Play-Not-to-Lose Strategy.
Too Much of a Good Thing.
Clearly Defined Innovation Strategy Drives Change.
Do You Select an Innovation Strategy?
Internal Factors.
External Factors.
Risk Management and Innovation Strategy.
Innovation Strategy: The Case of the Pharmaceutical Industry.
Attempts to Solve the Innovation Problem.
Changing the Innovation Approach.
Strategy and the Innovation Rules.
4. Organizing for Innovation: How to Structure a Company for Innovation.
Organizing for Innovation.
Developing an Internal Marketplace for Innovation.
Balancing Creativity and Value Creation.
The Balance Changes as the Organization Matures.
Five Steps to Balancing Creative and Commercial Markets.
Outsourcing Innovation.
Making Good Use of Your Partners.
Integrating Innovation Within the Organization.
The Value of Networks and Innovation Platforms.
The Corporate Venture Capital Model.
The Ambidextrous Organization.
The Leadership Role.
Organization and the Innovation Rules.
5. Management Systems: Designing the Process of Innovation.
Systems and Processes Make Things Happen.
The Objectives of Well-Designed Innovation Systems.
Choosing and Designing Innovation Systems.
Systems for Ideation: Seeing the Gaps.
Structured Idea Management.
Experimentation.
Prototyping.
Making Deals.
Innovation That Fits.
Management Systems Comparison.
Electronic Collaboration.
Management Systems and the Innovation Rules.
6. Illuminating the Pathway: How to Measure Innovation.
To Measure or Not to Measure?
What Gets Measured Gets Done.
The Three Roles of a Measurement System.
A Balanced Scorecard for Measuring Innovation.
The Business Model for Innovation.
Inputs, Processes, Outputs, and Outcomes.
From the Business Model to the Measurement System.
Designing and Implementing Innovation Measurement Systems.
Measures for Ideation.
Measuring Your Innovation Portfolio.
Measuring Execution and Outcomes of Innovation.
Measuring Sustainable Value Creation.
The Barriers to Effective Performance Measurement.
Measurement and the Innovation Rules.
7. Rewarding Innovation: How to Design Incentives to Support Innovation.
The Importance of Incentives and Rewards.
Motivation.
Different Strokes for Different Folks.
A Framework for Incentive Systems' Design.
Setting Goals for Measuring Performance.
Specific Versus Broad Goals.
Quantitative Versus Qualitative Goals.
Stretch Versus Expected Goals.
Success-Driven Versus Loss-Avoidance Goals.
Performance Evaluation and Incentive Contracts.
Team Versus Individual Rewards.
Subjective Versus Objective Evaluation.
Relative Performance Versus Absolute Performance Evaluation.
Incentive Contracts.
Expected Level of Pay.
The Shape of the Pay-Performance Relationship.
Timing Incentives.
Delivery of Compensation.
Key Considerations in Designing Incentives Systems for Innovation.
The Danger of Over Use.
The Negative Effect on Intrinsic Motivation.
Fear, Failure, and Fairness.
Incentives and Rewards, and the Innovation Rules.
8. Learning Innovation: How Do Organizations Become Better at Innovating?
The Importance of Learning.
A Model of Learning.
Learning to Act.
Learning to Learn.
Learning Systems for Innovation.
Systems for Delivering Value.
Systems for Refining the Current Model.
Systems for Building Competencies.
Systems for Crafting Strategy.
How to Make Learning Work in Your Organization.
Knowledge and Ignorance Management.
The Project Roadmap.
Failures as Part of the Process.
Learning Histories.
The Dynamic Nature of Innovation Strategy.
The Technology Stage.
The Performance Stage.
The Market Segmentation Stage.
The Efficiency Stage.
The Complementarities Stage.
Learning and the Innovation Rules.
9. Cultivating Innovation: How to Design a Winning Culture.
How Culture Affects Innovation.
Is Innovation the New Religion?
The Danger of Success.
Organizational Levers of an Innovative Culture.
The Levers of an Innovative Culture.
Legends and Heroes.
The Physical Environment.
Different Country Cultures Breed Different Innovation Cultures.
People and Innovation.
Recruiting to Build an Innovative Organization.
Turn Your Recruitment Strategy Upside-Down!
The Role of Senior Management.
Leading Innovation.
The Role of the CEO.
Culture and the Innovation Rules.
10. Conclusion: Applying the Innovation Rules to Your Organization.
Combining Creativity with Commercial Savvy.
Smart Execution.
The Role of Leadership.
Leadership Must Define the Innovation Strategy and Link It to the Business Strategy.
Innovation Must Be Aligned with the Company Business Strategy, Including Selection of the Innovation Strategy.
Leadership Must Define Who Will Benefit from Improved Innovations.
Diagnostics and Action.
Stage-Gate Systems.
The Venture Capital Model.
The Technology Innovation Model.
Time-Driven Systems.
Organizing Initiatives.
Fine-Tuning.
Redirection/Revitalization.
Generating Innovation Value.
Endnotes.
Bibliography.
Index.