Human Relations
4th Edition
Published on 19. January 2010
Book
Paperback/Softback
576 pages
978-0-538-73108-9 (ISBN)
Description
Start learning how to solve tomorrow's problems today. HUMAN RELATIONS 4e prepares you to put human relations theory into action confidently to get the results you want. Authors Dalton, Hoyle, and Watts use a unique approach that gives you the opportunity to explore contemporary issues in human relations. Even better, the authors have included all the study tools you need to help you get the grade you want.
More details
Edition
4th edition
Language
English
Place of publication
Mason
United States
Publishing group
Cengage Learning, Inc
Target group
College/higher education
Dimensions
Height: 22 mm
Width: 200 mm
Thickness: 251 mm
Weight
1040 gr
ISBN-13
978-0-538-73108-9 (9780538731089)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Content
Part 1: Focusing on You.
1. Human Relations: The Key to Personal and Career Success.
2. Handling Emotions in the Workplace: Strategies for Success.
3. Motivation: Maximizing Productivity.
4. Communication: The Essential Skill.
Part 2: Focusing on Others.
5. Ethics at Work: Your Attitude and Responsibilities.
6. Effective Decision Making: Your Competitive Advantage.
7. Groups and Teams: Working Well With Others.
8. Conflict Management: Techniques for Resolution.
9. Leadership: What Makes an Effective Leader?
10. Appreciating Power: Positioning and Politics.
Part 3: Career Development.
11. Intercultural Competence: A 21st Century Imperative.
12. Workplace Etiquette: Rules for Behavior.
13. Organizational Savvy: Structure, Culture, and Climate.
14. Career Advancement Strategies.
15. Setting Goals: Steps to Success.
Part 4: Work and Life.
16. Change: A Constant in an Inconstant World.
17. Employee Rights: Working Toward Mutual Respect.
18. Maintaining Work and Life Balance: The Key to a Healthy Lifestyle.
1. Human Relations: The Key to Personal and Career Success.
2. Handling Emotions in the Workplace: Strategies for Success.
3. Motivation: Maximizing Productivity.
4. Communication: The Essential Skill.
Part 2: Focusing on Others.
5. Ethics at Work: Your Attitude and Responsibilities.
6. Effective Decision Making: Your Competitive Advantage.
7. Groups and Teams: Working Well With Others.
8. Conflict Management: Techniques for Resolution.
9. Leadership: What Makes an Effective Leader?
10. Appreciating Power: Positioning and Politics.
Part 3: Career Development.
11. Intercultural Competence: A 21st Century Imperative.
12. Workplace Etiquette: Rules for Behavior.
13. Organizational Savvy: Structure, Culture, and Climate.
14. Career Advancement Strategies.
15. Setting Goals: Steps to Success.
Part 4: Work and Life.
16. Change: A Constant in an Inconstant World.
17. Employee Rights: Working Toward Mutual Respect.
18. Maintaining Work and Life Balance: The Key to a Healthy Lifestyle.