Employee Relations Explained
1st Edition
Published on 3. September 2025
Book
Hardback
208 pages
978-1-3986-2445-0 (ISBN)
Description
Employee relations can be one of the trickiest parts of HR to get right, but mastering it early will set you up for career success.
Employee Relations Explained by Gemma Dale is your hands-on guide to understanding the principles, processes and people skills behind effective workplace relationships. You'll learn how to handle issues fairly, foster trust between employees and managers and apply evidence-based approaches to everyday challenges.
Written with early-career HR professionals in mind, it offers real-world examples, practical tools and the confidence to navigate even the most sensitive situations. With Employee Relations Explained, you'll be ready to manage challenges with clarity, fairness and professionalism.
The HR Skills Guide series of books:
Discover the key HR functions, elevate your knowledge and prepare yourself for the people profession with the HR Skills Guide series. Written by experts for new and aspiring HR professionals, this collection of accessible guides are packed with practical, reliable advice on key topics such as talent acquisition, employee relations, people analytics and EDI to give you the essential skills needed to kickstart your career in HR.
Employee Relations Explained by Gemma Dale is your hands-on guide to understanding the principles, processes and people skills behind effective workplace relationships. You'll learn how to handle issues fairly, foster trust between employees and managers and apply evidence-based approaches to everyday challenges.
Written with early-career HR professionals in mind, it offers real-world examples, practical tools and the confidence to navigate even the most sensitive situations. With Employee Relations Explained, you'll be ready to manage challenges with clarity, fairness and professionalism.
The HR Skills Guide series of books:
Discover the key HR functions, elevate your knowledge and prepare yourself for the people profession with the HR Skills Guide series. Written by experts for new and aspiring HR professionals, this collection of accessible guides are packed with practical, reliable advice on key topics such as talent acquisition, employee relations, people analytics and EDI to give you the essential skills needed to kickstart your career in HR.
Reviews / Votes
"A great resource for anyone starting out in HR. It is grounded in everyday HR practice. There is plenty of theory, but this is accompanied by guidance that can be immediately put into action. I wish I'd had a book like this when I was starting out in HR." * Tim Scott, People Director, Fletchers Solicitors * "This is a clear and easy-to-read guide on an area that many people professionals - especially early in their careers - find particularly challenging to deal with. It emphasizes practical approaches while ensuring that professional standards and contemporary good practice are maintained." * Simon Jones, HR consultant and lecturer *More details
Series
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Professional and scholarly
Product notice
Cloth over boards
Dimensions
Height: 222 mm
Width: 145 mm
Thickness: 15 mm
Weight
399 gr
ISBN-13
978-1-3986-2445-0 (9781398624450)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Gemma Dale
Employee Relations Explained
Book
09/2025
1st Edition
Kogan Page Ltd
€24.20
Shipment within 10-20 days
Gemma Dale
Employee Relations Explained
E-Book
09/2025
1st Edition
Kogan Page Ltd
€20.99
Available for download
Person
Gemma Dale is a senior lecturer in the Business School at Liverpool John Moores University, teaching management, HR and personal development skills to first second and third year undergraduates. She is an experienced HR professional, as Chartered Fellow of the CIPD and Fellow of the HEA , with over twenty years of experience working in a range of HR roles across multiple sectors. Gemma Dale is the author of How to Work Remotely and Flexible Working, also published by Kogan Page.
Content
Chapter - 00: Introduction;
Chapter - 01: Introducing employee relations;
Chapter - 02: Collective employee relations;
Chapter - 03: Conflict at work;
Chapter - 04: Managing employee performance;
Chapter - 05: Managing employee conduct and behaviour;
Chapter - 06: Managing absence and attendance;
Chapter - 07: Managing difficult issues;
Chapter - 08: Achieving good employee relations;
Chapter - 09: Conclusion;
Chapter - 01: Introducing employee relations;
Chapter - 02: Collective employee relations;
Chapter - 03: Conflict at work;
Chapter - 04: Managing employee performance;
Chapter - 05: Managing employee conduct and behaviour;
Chapter - 06: Managing absence and attendance;
Chapter - 07: Managing difficult issues;
Chapter - 08: Achieving good employee relations;
Chapter - 09: Conclusion;