The Intelligent Client
Managing Your Management Consultant
Published on 29. November 2002
Book
Paperback/Softback
192 pages
978-0-340-85053-4 (ISBN)
Description
Aimed at both senior managers and consultants, The Management Consultancies Association series provides practical and comprehensive guides that describe how key management ideas can be applied in reality. It is a fact that only in the minority of consultancy projects do the managers involved know- let alone agree- why consultants have been hired. The Intelligent Client aims to redress this balance by keeping you, the manager and the client, firmly in the picture. This book will help you to create effective, productive and value for money client-consultant relationships.
More details
Series
Edition
Illustrated edition
Language
English
Place of publication
United Kingdom
Publishing group
John Murray Press
Target group
Professional and scholarly
Edition type
Illustrated edition
Illustrations
25 illustrations
Dimensions
Height: 245 mm
Width: 190 mm
Thickness: 10 mm
Weight
402 gr
ISBN-13
978-0-340-85053-4 (9780340850534)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Fiona Czerniawska is Director of the Management Consultancies Association Think Tank and Managing Director of Arkimeda, which specializes in providing strategic advice to consulting firms. She also lectures in management consultancy at Kingston Business School and is a Program Director for the Centre of Management Development at London Business School
Content
Introduction - getting and giving value for money. The beginning: identifying the need; the consultants' role; comparing consultancies; the selection process; presentations, proposals and pitches; finding the optimum working arrangement. The middle: data gathering; knowledge management and sharing; ensuring openness and transparency; communications; knowledge transfer; converting theory into practice; facilitating partnerships; project management. The end: what has the client gained?; what has the consultant gained?; staying in touch - ongoing CRM. Checklists for clients and consultants.