
Stories of Modern Technology Failures and Cognitive Engineering Successes
CRC Press
1st Edition
Published on 19. September 2007
Book
Paperback/Softback
134 pages
978-0-8058-5671-2 (ISBN)
Description
A woman is operated on while she's awake...
A plane runs out of gas while circling an airport for 30 minutes...
A passenger liner is mistaken for an enemy fighter and shot down...
A company invests in a new system that will cost them money...
What do these failure have in common? How can we prevent them from happening again?
Offering a critical perspective on problems with human-technical systems, Stories of Modern Technology Failures and Cognitive Engineering Successes explores the significant efforts of those who have made a positive difference. The book analyzes a variety of cognitive engineering applications, including training, design, military, transportation, communications, medicine, and emergency response in the nuclear industry.
Real world examples include-
Designing a military training program that improved the detection rates of land mines
Redesigning a monitor to help anesthesiologists predict dosages more effectively
Implementing new protocols to improve the workflow and safety of a nuclear power plant
The book's focus on cognitive engineering solutions emphasizes methodology such as knowledge elicitation, laboratory studies, naturalistic observation, usability, and modeling. It addresses highly complex systems as well as traditional human-machine interfaces.
This book demonstrates how cognitive engineers-
Identify and address cognitive problems
Develop, test, and implement solutions
Consider social, cultural, political, and economic factors
Develop criteria to measure the success of a solution
A plane runs out of gas while circling an airport for 30 minutes...
A passenger liner is mistaken for an enemy fighter and shot down...
A company invests in a new system that will cost them money...
What do these failure have in common? How can we prevent them from happening again?
Offering a critical perspective on problems with human-technical systems, Stories of Modern Technology Failures and Cognitive Engineering Successes explores the significant efforts of those who have made a positive difference. The book analyzes a variety of cognitive engineering applications, including training, design, military, transportation, communications, medicine, and emergency response in the nuclear industry.
Real world examples include-
Designing a military training program that improved the detection rates of land mines
Redesigning a monitor to help anesthesiologists predict dosages more effectively
Implementing new protocols to improve the workflow and safety of a nuclear power plant
The book's focus on cognitive engineering solutions emphasizes methodology such as knowledge elicitation, laboratory studies, naturalistic observation, usability, and modeling. It addresses highly complex systems as well as traditional human-machine interfaces.
This book demonstrates how cognitive engineers-
Identify and address cognitive problems
Develop, test, and implement solutions
Consider social, cultural, political, and economic factors
Develop criteria to measure the success of a solution
Reviews / Votes
"Nancy Cooke & Frank Durso have succeeded in producing a fascinating discussion of cognitive engineering as the field relates to a wide variety of tasks and domains. I am especially excited about their focus on solutions and the role of science in the development of those solutions. This book will be of great value for the classroom as well as for informing the general public about the broad field of human factors and its potential to improve lives."- Wendy A. Rogers, Professor of Psychology, Georgia Institute of Technology, USA
"[This book] demonstrates the enormous societal value of applied behavioral research on humans and their interactions with modern technology. This book should be of interest to practitioners and students of human factors and ergonomics, but also to individuals responsible for government policy, regulatory oversight, and management in aviation, medicine, transportation, and nuclear power."
-Steven Casey, President, Ergonomic Systems Design, Inc., California, USA, and author of The Atomic Chef and Other True Tales of Design, Technology, and Human Error
"This little book has something in it for everyone. For the student it provides the why and some examples of the how of cognitive engineering in an exciting narrative context. For the practitioner it provides stimulating success stories and a self-conscious look at what the field needs to mature. For the policy wonk it provides some interesting examples that just might make them take notice. For the general public it provides an entertaining introduction to an intrinsically interesting, if unfamiliar field."
- Dick Pew, Principal Scientist, BBN Technologies, Rhode Island, USA
More details
Language
English
Place of publication
Bosa Roca
United States
Publishing group
Taylor & Francis Inc
Target group
Professional and scholarly
Academic, Professional, and Professional Practice & Development
Illustrations
17 s/w Abbildungen
17 Illustrations, black and white
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 8 mm
Weight
216 gr
ISBN-13
978-0-8058-5671-2 (9780805856712)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Nancy J. Cooke | Frank Durso
Stories of Modern Technology Failures and Cognitive Engineering Successes
E-Book
09/2007
CRC Press
€67.49
Available for download

Nancy J. Cooke | Frank Durso
Stories of Modern Technology Failures and Cognitive Engineering Successes
E-Book
09/2007
CRC Press
€67.49
Available for download
Nancy J. Cooke | Frank Durso
Stories of Modern Technology Failures and Cognitive Engineering Successes
Book
09/2007
Lawrence Erlbaum Associates Inc
€102.75
The article will not be published
Persons
Nancy J. Cooke, Frank Durso
Author
Arizona State University, Mesa, USA
Texas Tech. University, Lubbock, USA
Content
Background and Perspective. Harnessing Landmine Expertise. Not Too Old to Drive. "Get this...on the ground." Number Please. "You Guys Better Take Good Care of Me." Too Many Cooks. Decisions as Sea. The Cognitive Engineers Speak from the Trenches. Commentary by William C. Howell.