Personnel Selection and Productivity

The Value of Good Employees: The Best is Twice as Good as the Worst; Old and New Selection Methods: We've Always Done it This Way; Job Description and Job Analysis: If You Don't Know Where You're Going, You'll End up Somewhere Else; The Interview: I Know One When I See One; References and Ratings: The Eye of the Beholder; Weighted Applications Blanks and Biodata: Did You Ever Build a Model Airplane That Flew?; Tests of Mental Ability: We Know Much Less Than We Have Proven; Tests of Personality: Total Awareness of Bottom Line Vitality; Assessment Centres: Does Your Face Fit?; Work Samples and Other Methods: Education, Physique and Self-ratings; Validity and Criteria of Productivity: We Don't Know What We're Doing, But We're Doing it Very Carefully; Minorities, Fairness and the Law: Getting the Numbers Right; The Value of Good Selection: Calculating the Cost of Smugness.