Service Etiquette, 5th Edition

This all-new 5th edition of the venerable Service Etiquette cements the guide's reputation as the definitive resource of military protocol. International protocol experts expand its scope and intended readership from military officers and military spouses to all levels of the military, government, and business professionals. With forty-plus years of collective experience, they are recognized masters in modern etiquette and civility.

Universally applicable, the new edition is a highly readable, multicultural courtesy and planning manual that provides entry-level professionals with a wealth of hands-on detail and vital skill sets. To seasoned military leaders and corporate executives, it offers useful insights in refining social and business models for a diverse selection of both domestic and international constituencies.

They introduce new material covering international guest and host etiquette, including manners at the global dinner table, public use of personal electronic devices and email manners, and essential protocol during government ceremonies, business receptions, and high-profile visits. They spotlight individual responsibilities, such as proposing toasts and navigating receiving lines, in detail.

For fast reference, the first page of each chapter includes a box listing key points covered. To keep the guide user friendly, boxes with pertinent questions and answers appear throughout the text.

About the Authors
Cherlynn Conetsco has more than twenty-five years of experience in curriculum design, coordination, and evaluation. Anna Hart is the social director for the Brigade of Midshipmen and protocol adviser to the Commandant at the U.S. Naval Academy.