Virtual Teams That Work
Creating Conditions for Virtual Team Effectiveness
1st Edition
Published on 4. February 2003
Book
Hardback
464 pages
978-0-7879-6162-6 (ISBN)
Description
Virtual Teams That Work offers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive. Each chapter in this important book focuses on best practices and includes case studies and illustrative examples from a wide variety of companies, including British Petroleum, Lucent Technologies, Ramtech, SoftCo, and Whirlpool Corporation. These real-life examples demonstrate how the principles identified in the book play out within virtual teams. Virtual Teams That Work shows how organizations can put in place the structure to help team members who speak different languages and have different cultural values develop effective ways of communicating when there is little opportunity for the members to meet face-to-face. The authors also reveal how organizations can implement performance management and reward systems that will motivate team members to cooperate across multiple boundaries. And they offer the information to determine which technologies best fit a variety of virtual-team tasks and the level of information technology support needed.
More details
Other editions
Additional editions
Cristina B. Gibson | Susan G. Cohen
Virtual Teams That Work
Creating Conditions for Virtual Team Effectiveness
Book
09/2013
1st Edition
Jossey-Bass
€56.00
Shipment within 15-20 days
Cristina B. Gibson | Susan G. Cohen
Virtual Teams That Work
Creating Conditions for Virtual Team Effectiveness
E-Book
04/2003
Jossey-Bass
€39.99
Available for download
Persons
Cristina B. Gibson is associate research professor at the University of Southern California's Center for Effective Organizations and has also taught at the University of Wisconsin. Her research on teams has appeared in numerous journals, and she is coauthor of a recent book on multinational teams.
Susan G. Cohen is senior research scientist at the University of Southern California's Center for Effective Organizations and an organizational effectiveness consultant. She is the author of numerous journal articles and several books on the topic of teams.
Content
Part 1: Establishing the Foundation: Shared Understanding, Integration, & Trust.
Introduction: Establishing the Foundation: Shared Understanding, Integration, & Trust
by Susan G. Cohen and Cristina B. Gibson.
Chapter 1: In the Beginning: Introduction and Framework
by Susan G. Cohen and Cristina B. Gibson.
Chapter 2: Knowledge Sharing And Shared Understanding In Virtual Teams
by Pamela Hinds and Suzanne Weisband.
Chapter 3: Managing The Global New Product Development Network: A Sensemaking Perspective
by Susan Albers Mohrman, Janice A. Klein, and David Finegold.
Chapter 4: Building Trust: Effective Multi-Cultural Communication Processes in Virtual Teams
by Cristina B. Gibson and Jennifer A. Manuel.
Summary: Establishing the Foundation
by Susan G. Cohen and Cristina B. Gibson.
Part 2: The Raw Materials: People and Context.
Introduction: The Raw Materials: People and Context
by Cristina B. Gibson and Susan G. Cohen.
Chapter 5: Building a Winning Virtual Team: KSAs, Selection, Training, and Evaluation
by Richard Blackburn, Stacie Furst, and Benson Rosen.
Chapter 6: Pay Systems for Virtual Teams
by Edward E. Lawler III.
Chapter 7: Meeting the Performance Challenge: Calculating ROI for Virtual Teams
by Alec R. Levenson and Susan G. Cohen.
Summary: The Raw Materials
by Cristina B. Gibson and Susan G. Cohen.
Part 3: Constructing the Design: Leadership, Knowledge Management and Information Sharing.
Introduction: Constructing the Design: Leadership, Knowledge Management and Information Sharing
Susan G. Cohen and Cristina B. Gibson.
Chapter 8: Exploring Emerging Leadership in Virtual Teams
by Kristi Lewis Tyran, Craig K. Tyran, and Morgan Shepherd.
Chapter 9: Designing the Knowledge-Management Infrastructure for Virtual Teams: Building and Using Social Networks and Social Capital
by Martha L. Maznevski and Nicholas A. Athanassiou.
Chapter 10: Overcoming Barriers to Information Sharing in Virtual Teams
by Catherine Durnell Cramton and Kara L. Orvis.
Summary: Constructing the Design
by Susan G. Cohen and Cristina B. Gibson.
Part 4: Wiring that Connects: Implementing Information Technology.
Introduction: Wiring that Connects: Implementing Information Technology
by Susan G. Cohen and Cristina B. Gibson.
Chapter 11: Context, Task and the Evolution of Technology Use in Global Virtual Teams
by Kenneth Riopelle, Julia Gluesing, Tara Alcordo, Marietta Baba, David Britt, Willie McKether, Leslie Monplaisir, Hilary Ratner, and Kimberly Harris Wagner.
Chapter 12: Technology Alignment and Adaptation for Virtual Teams Involved in Unstructured Knowledge Work
by Nelson King and Ann Majchrzak.
Chapter 13: Team or Community of Practice-Aligning Tasks, Structures and Technologies
by Arjan Raven.
Summary: Wiring that Connects
by Susan G. Cohen and Cristina B. Gibson.
Part 5: It's All About Action: Processes and Development.
Introduction: It's All About Action: Processes and Development
by Cristina B. Gibson and Susan G. Cohen.
Chapter 14: Influence and Political Processes in Virtual Teams
by Efrat Elron and Eran Vigoda.
Chapter 15: Conflict and Virtual Teams
by Terri L. Griffith, Elizabeth A. Mannix, and Margaret A. Neale.
Chapter 16: The Development of Global Virtual Teams Chapter 17: Closing the Time Gap in Virtual Teams
by Janice A. Klein & Astrid Kleinhanns.
Summary: It's All About Action
by Cristina B. Gibson and Susan G. Cohen.
Chapter 18: The Last Word: Conclusions and Implications
by Cristina B. Gibson and Susan G. Cohen.