ICMI's Pocket Guide to Call Center Management Teams

Name: ICMI's Pocket Guide to Call Center Management Teams | A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals
Price: 25.48 EUR
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Author: Brad Cleveland
ISBN: 978-1-932558-00-5

A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals

Brad Cleveland(Author)

ICMI Press (International Customer Management Institute)

Published on 1. July 2004

Book

Paperback/Softback

147 pages

978-1-932558-00-5 (ISBN)

€25.48incl. 7% vat

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ICMI's Pocket Guide to Call Center Management Teams

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