ICMI's Call Center Management Dictionary
The Essential Reference for Contact Center, Help Desk and Customer Care Professionals
Published on 1. April 2003
Book
Paperback/Softback
222 pages
978-0-9659093-5-8 (ISBN)
More details
Language
English
Product notice
Paperback (trade)
Unsewn / adhesive bound
Illustrations
Illustrations, unspecified
Dimensions
Height: 232 mm
Width: 154 mm
Thickness: 14 mm
Weight
340 gr
ISBN-13
978-0-9659093-5-8 (9780965909358)
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Schweitzer Classification