Call Center Operations Management Handbook and Study Guide
ICMI Press (International Customer Management Institute)
2nd Edition
Published on 1. February 2003
Book
Paperback/Softback
978-0-9709507-5-8 (ISBN)
More details
Series
Edition
2nd ed.
Language
English
Product notice
Paperback (trade)
Unsewn / adhesive bound
Illustrations
Illustrations, unspecified
Dimensions
Height: 283 mm
Width: 211 mm
Thickness: 29 mm
Weight
1252 gr
ISBN-13
978-0-9709507-5-8 (9780970950758)
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Schweitzer Classification