Call Center Customer Relationship Management Handbook and Study Guide Version 2.1
ICMI Press (International Customer Management Institute)
2nd Edition
Published on 1. February 2003
Book
Paperback/Softback
978-0-9709507-6-5 (ISBN)
More details
Series
Edition
2nd ed.
Language
English
Product notice
Paperback (trade)
Unsewn / adhesive bound
Illustrations
Figures; Tables, black and white; Illustrations, black and white
Dimensions
Height: 274 mm
Width: 215 mm
Thickness: 23 mm
Weight
1061 gr
ISBN-13
978-0-9709507-6-5 (9780970950765)
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Schweitzer Classification