Body Language at Work
Read Signs and Make the Right Moves
Published on 15. August 2003
Book
Paperback/Softback
168 pages
978-0-600-60802-8 (ISBN)
Description
Useful reading for anyone looking for their first job, a promotion or a new job with a different company, this book offers comprehensive advice on how to deal with any situation in the workplace. Its international approach reflects the differences in body language and etiquette when conducting business abroad.
Reviews / Votes
There are plenty of books about body language on the market but this is more clearly illustrated than most, which is obviously an important advantage when the power of first impressions is the principal theme. This one also describes in detail what you disclose about yourself before you open your mouth, just from the way you stand, sit and maintain your posture. But, again, where this book is different is in the clarity of presentation and the systematic treatment of what, in all that detail, can all too easily be a confusing and quite perplexing subject. In other words it promotes an understanding of body language without also promoting self-consciousness, and demonstrates through the language of book production how little of what we communicate is conveyed by what we have to say.More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Octopus Publishing Group
Illustrations
200 photographs, illustrations, index
Dimensions
Height: 232 mm
Width: 162 mm
Thickness: 16 mm
Weight
466 gr
ISBN-13
978-0-600-60802-8 (9780600608028)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Person
Peter Clayton is a high-profile management trainer in the UK. He regularly holds seminars and training sessions and has advised more than 5,000 companies worldwide.
Content
Part 1 Body language basics: intimate zones/personal space;standard body language; international differences; male and female differences; body language according to personality type. Part 2 Selling and persuading: achieving trust; sustaining interest one to one or in a small group situation; persuasive body language; appropriate dress; handshake styles; seating plans; detecting buying signals; clinching deals; presentations. Part 3 Negotiations: recognizing change of tactics; general tips on body language for negotiators; dealing with ownership and intimidating gestures; detecting and dealing with lack of concern gestures; detecting and dealing with bluff and breakdown. Part 4 Your own body language: greetings and handshkes; arm cross gestures; carbon copy gestures; body lowering. Part 5 Interviewing: the interviewee with something to hide or needing reassurance; overcoming tenseor locked attitudes; the difference between defensive and cold; folded arms; inclusion and exclusion techniques. Part 6 Being assertive: staying in charge; dominant body language that is positive; gaze behaviour; advice for the newly promoted; power plays with office furniture and layout; recognizing and responding to submissive gestures. Part 7 Doubt and disbelief: lying; exaggeration; how to lie or avoid telling the truth. Part 8 International etiquette: reading body language abroad; cultural differences. Part 9 After hours: courtship gestures; work-related socialising.