Leadership for Quality
Strategies for Action
Published on 1. December 1995
Book
Paperback/Softback
264 pages
978-0-07-707828-7 (ISBN)
Description
This work identifies the key areas in which senior management can address and influence the implementation of a quality programme. It aims to provide managers with the practical understanding required to implement the numerous total quality approaches. Several case studies are provided.
More details
Series
Language
English
Place of publication
London
United Kingdom
Publishing group
McGraw-Hill Education - Europe
Target group
Professional and scholarly
Illustrations
10ill.
Dimensions
Height: 230 mm
Weight
340 gr
ISBN-13
978-0-07-707828-7 (9780077078287)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Leadership in action - an overview; strategic thinking for quality; structures for delivering quality; a culture receptive to quality; organizational policies and processes for quality; the role of the leader - facing out; the role of the leader - facing in; leading the change; management concerns and challenges.