
Building the Value Machine
Transforming Your Business Through Collaborative Customer Partnerships
Kogan Page Ltd (Publisher)
1st Edition
Published on 3. November 2009
Book
Hardback
240 pages
978-0-7494-5485-2 (ISBN)
Description
Building the Value Machine
represents the type of business that many aspire towards - a business that is able to align its internal functions, including sales and marketing, in order to collaborate with its key customers and create real and unique value for mutual benefit.
This book provides a solution to the challenge of finding the right organizational structures, the right planning and operational processes, and to place all of that under the right kind of leadership to create the 'right kind of value'. This is the kind of value that will be good for both the customer's business and the organizations.
Building the Value Machine
explores how to target your customers effectively, match the capabilities of the business with the needs of the customer, and align all business functions through successful leadership. The result is a business that is truly aligned with its customers, and fully attuned to the vital match between knowing which opportunities to chase and being able to deliver the value required. It will help any business learn and develop both its processes and its value propositions.
More details
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Professional and scholarly
Product notice
Cloth over boards
Dimensions
Height: 240 mm
Width: 161 mm
Thickness: 20 mm
Weight
708 gr
ISBN-13
978-0-7494-5485-2 (9780749454852)
Schweitzer Classification
Other editions
Additional editions

Peter Cheverton | Kingsley Weber
Building the Value Machine
Transforming Your Business Through Collaborative Customer Partnerships
E-Book
11/2009
1st Edition
Kogan Page Ltd
from
€133.09
Available for download
Persons
Author
Peter Cheverton is a director of INSIGHT Marketing and People, now established as the leading international training and consultancy firm in Key and Global Account Management implementation. He is also the author of Global Account Management, Key Account Management, Key Marketing Skills, Key Account Management in Financial Services and Understanding Brands, all published by Kogan Page.
ISNI: 0000 0000 8161 1858
ISNI: 0000 0000 8161 1858
Kingsley Weber is Director of CEOSolutions and a business coach, mentor and consultant. He has worked for global multinationals for over 20 years in the fields or R&D, Supply Chain, Sales and Marketing, Business Development, HR, Organisational Development & Training, and International Business Management. He specialises in Inclusive Leadership and connecting Business and People Strategies, has experienced in complex corporate change programmes, as well as in mentoring and brain-based coaching.
Content
- Section - ONE: The value machine;
-
- Chapter - 01: The value machine;
- Chapter - 02: Leadership - the pivotal activity;
- Chapter - 03: Fuelling the value machine;
- Section - TWO: Targeting;
-
- Chapter - 04: Market segmentation;
- Chapter - 05: Customer classification;
- Chapter - 06: Account management - being appropriate;
- Section - THREE: Matching;
-
- Chapter - 07: The people;
- Chapter - 08: The business strategy;
- Chapter - 09: The value creation process;
- Section - FOUR: Aligning;
-
- Chapter - 10: The critical success factors;
- Chapter - 11: Getting cross-functional teams to work;
- Chapter - 12: Leading the change