Giving Good Feedback
The Economist Edge Series
Published on 3. October 2023
Book
Hardback
256 pages
978-1-63936-479-4 (ISBN)
Description
We are surrounded by feedback, whether we're being asked to like, rate, or otherwise comment on products, services, or even people. At work, the right kind of feedback delivered at the right time and in the right way can help us all to learn and improve. In reality, though, that's easier said than done. Help is at hand. Margaret Cheng's six golden rules and Giving Good Feedback Framework offer a clear guide to what feedback is, how we can master the things that get in the way and deploy some simple techniques to make feedback a more routine--and less emotionally charged--part of our routine work communications.
More details
Series
Language
English
Product notice
sewn/stitched
Cloth over boards
Illustrations
Illustrations
Dimensions
Height: 215 mm
Width: 143 mm
Thickness: 29 mm
Weight
336 gr
ISBN-13
978-1-63936-479-4 (9781639364794)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Margaret Cheng has thirty years' experience as a Senior HR Manager, Executive and Career Coach, and Director of a social enterprise. She previously wrote on business-related topics for an HR and outplacement consultancy and CIPD magazine and has appeared on Working Lunch. Cheng has also been published by The Wildlife Trust, Bloomsbury Festival, Bloomsbury Radio and Friends on the Shelf. She lives in Britain.