The Algorithm of Us

J.R. Chen is a technology and digital transformation leader who has spent more than 15 years helping global organizations rethink how technology can create better experiences for people. From building CRM ecosystems at Johnson & Johnson to leading digital transformation initiatives at L'Oréal and Electrolux, his work has consistently focused on bridging strategy, technology, and human insight. Through his writing, J.R. explores leadership, transformation, and the ideas that shape the future of business and technology.