Total Quality Management
An IFS Executive Briefing
Rory L. Chase(Editor)
Springer (Publisher)
Published on 8. November 1988
Book
Hardback
VII, 208 pages
978-3-540-50344-6 (ISBN)
Description
Only by commitment to quality at all levels within a company can products and services be produced and marketed profitably. Zero defects are now the only true goal for manufacturers of the 1990s. Reaching this goal does not mean adding more quality control inspectors and rejecting substandard products, it means producing the highest quality products at the lowest possible cost. This briefing recognises that we are just setting out on the road to Total Quality and gives guidance on how to take the first steps in assessing companies' needs and strategies, what techniques are available and how the pioneers in implementing Total Quality have fared.
More details
Series
Language
English
Place of publication
Heidelberg
Germany
Publishing group
Springer Berlin
Target group
Professional and scholarly
Illustrations
biography
Weight
810 gr
ISBN-13
978-3-540-50344-6 (9783540503446)
Schweitzer Classification
Content
Contents:
The Road to TQM.- Preparing for TQM.- The TQM Organisation.- Total Quality Techniques.- Implementing TQM in Manufacturing.- Implementing TQM in the Service Sector.- Author's organisations and addresses.- Source of material.