Operations Management for Competitive Advantage
9th Edition
Published on 1. November 2000
Book
Mixed media product
864 pages
978-0-07-118233-1 (ISBN)
Description
The text provides a study of the processes involved in managing and controlling a variety of business operations from high-tech manufacturing to high touch services with a balanced treatment of the manufacturing and service aspects. The authors cover contemporary and important issues facing OM managers such as ERP, supply chain management, e-commerce and process analysis and provides tools and techniques to effectively manage operations.
More details
Series
Edition
9th Revised edition
Language
English
Place of publication
New York
United States
Publishing group
McGraw-Hill Education - Europe
Target group
College/higher education
Professional and scholarly
Edition type
Revised edition
Dimensions
Height: 230 mm
Weight
1910 gr
ISBN-13
978-0-07-118233-1 (9780071182331)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Richard Chase | F. Robert Jacobs | Nicholas Aquilano
Operations Management for Competitive Advantage with Student-CD
Book
06/2003
10th Edition
McGraw-Hill Professional
€52.35
Article is exhausted; no reprint
Persons
Content
Section 1 Operations strategy and managing change: introduction to the field; operations strategy and competitiveness - technical note; learning curves; project management. Section 2 Product design and process selection: process analysis - technical note; job design and work measurement; product design and process selection - manufacturing - technical note; facility layout; product design and process selection - services - technical note; waiting line management; quality management - technical note; process capability and statistical quality control. Section 3 Supply chain design - managerial briefing - electronic commerce and e-ops: supply chain strategy; strategic capacity management - technical note; facility location; just-in-time, outsourcing and lean systems. Section 4 Planning and controlling the supply chain - managerial briefing - enterprise resource planning systems: forecasting; aggregate planning; inventory control; material requirements planning; operations scheduling - technical note; simulation. Section 5 Revising the system: consulting and re-engineering; synchronous manufacturing and theory of constraints. Supplements: linear programming using Excel Solver; financial analysis; operations technology.