Operations Management for Competitive Advantage with Student DVD
11th Edition
Published on 16. May 2005
Book
978-0-07-312166-6 (ISBN)
Description
Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.
More details
Edition
11th edition
Language
English
Place of publication
United States
Publishing group
McGraw-Hill Education - Europe
Target group
College/higher education
Illustrations
col. Illustrations
Dimensions
Height: 285 mm
Width: 224 mm
Thickness: 38 mm
Weight
1930 gr
ISBN-13
978-0-07-312166-6 (9780073121666)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.
F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University.
Nicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision. A UCLA grad and Buffa student.
F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University.
Nicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision. A UCLA grad and Buffa student.
Content
CONTENTS IN BRIEFSECTION ONE OPERATIONS STRATEGY AND MANAGING CHANGE1Introduction to the Field2Operations Strategy and CompetitivenessTechnical Note 2Optimizing the Use of Resources with Linear Programming 3Project Management4Product Design Technical Note 4Learning CurvesSECTION TWO PROCESS SELECTION AND DESIGN 5Process AnalysisTechnical Note 5Job Design and Work Measurement6Manufacturing Process Selection and DesignTechnical Note 6Facility Layout7Service Process Selection and Design Technical Note 7Waiting Line Management8Quality Management: Focus on Six SigmaTechnical Note 8Process Capability and Statistical Quality Control9Operations Consulting and ReengineeringSECTION THREE SUPPLY CHAIN DESIGN10Supply Chain Strategy11Strategic Capacity ManagementTechnical Note 11Facility Location12Lean ProductionSECTION FOUR PLANNING AND CONTROLLING THE SUPPLY CHAINManagerial BriefingEnterprise Resource Planning Systems13Forecasting14Aggregate Sales and Operations Planning15Inventory Control16Material Requirements Planning17Operations SchedulingTechnical Note 17Simulation18Synchronous Manufacturing and Theory of ConstraintsSUPPLEMENTSAFinancial AnalysisBOperations Technology