The Office Process Redesign Language
1st Edition
Published on 2. June 2006
Book
Hardback
250 pages
978-0-8493-9358-7 (ISBN)
Description
Bridging the gap between information system processes and online applications, this book offers a practical method for business or office process redesign and shows how simple models can be used to generate online services. The author explains the use of Office Process Redesign Language for determining how an office should be organized or re-organized. He details what tasks have to be undertaken to deliver the required services and how OPRL can be used to generate the technology infrastructure to support and take advantage of modern technology. Focusing on incremental and people sensitive approaches to redesign, the book is a communications tool for supporting business process management.
More details
Language
English
Place of publication
Washington
United States
Target group
Professional and scholarly
IT analysts, managers, and developpers, professional in charge of business process management, and quality assurance
Dimensions
Height: 229 mm
Width: 152 mm
Weight
499 gr
ISBN-13
978-0-8493-9358-7 (9780849393587)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Content
INTRODUCTION
Aim of OPRL
Teamwork and Technology
Foundations of OPRL
OVERVIEW OF OPRL
Principles of OPRL
Activities in an OPRL Project
The Language
Sequence of OPRL Diagrams
OPRL Concepts, Diagrams and Matrices
ABSTRACT VIEW
Overview
Example of using the Abstract View
How to draw an Abstract Model
Further Examples and Issues of Redesign with the Abstract View
DESCRIPTIVE VIEW
Overview
Example of using the Descriptive View
How to draw a Descriptive Model
Further Examples and Issues of Redesign with the Descriptive View
APPLICATION VIEW
Overview
Example of using the Application View
How to detail the Descriptive Model at the Application Level
Further Examples and Issues of Redesign with the Application View
OPRL AND ORGANISATIONAL CHANGE: TWO CASE STUDIES
Case 1: ONM Re-organisation
Case 2: UBA Re-organisation
Conclusion
AUTOMATIC GENERATION OF WORKFLOW APPLICATIONS
Workflow, Workflow Systems and Workflow Applications
What is needed to generate an Application?
Workey
UML AND OPRL
Comparison between UML and OPRL
UML Specification of OPRL
Aim of OPRL
Teamwork and Technology
Foundations of OPRL
OVERVIEW OF OPRL
Principles of OPRL
Activities in an OPRL Project
The Language
Sequence of OPRL Diagrams
OPRL Concepts, Diagrams and Matrices
ABSTRACT VIEW
Overview
Example of using the Abstract View
How to draw an Abstract Model
Further Examples and Issues of Redesign with the Abstract View
DESCRIPTIVE VIEW
Overview
Example of using the Descriptive View
How to draw a Descriptive Model
Further Examples and Issues of Redesign with the Descriptive View
APPLICATION VIEW
Overview
Example of using the Application View
How to detail the Descriptive Model at the Application Level
Further Examples and Issues of Redesign with the Application View
OPRL AND ORGANISATIONAL CHANGE: TWO CASE STUDIES
Case 1: ONM Re-organisation
Case 2: UBA Re-organisation
Conclusion
AUTOMATIC GENERATION OF WORKFLOW APPLICATIONS
Workflow, Workflow Systems and Workflow Applications
What is needed to generate an Application?
Workey
UML AND OPRL
Comparison between UML and OPRL
UML Specification of OPRL