
Outsourcing in a Week
Jacqueline Chapman(Author)
John Murray Learning (Publisher)
Published on 26. September 2003
Book
Paperback/Softback
96 pages
978-0-340-81149-8 (ISBN)
Description
Outsourcing is a growing trend in businesses of all sizes. Organisations are increasingly seeing the value of allowing other companies to carry out non core activities leaving the core to concentrate on what it's good at.
This book covers a range of key issues that any SME owner or manager would need to consider before making the step to outsourcing, including how to handle the tendering process, contractual concerns and staff considerations. The book's main message is that outsourcing is not just a one-off arrangement, but an ongoing project that needs to be maintained and built upon.
This book covers a range of key issues that any SME owner or manager would need to consider before making the step to outsourcing, including how to handle the tendering process, contractual concerns and staff considerations. The book's main message is that outsourcing is not just a one-off arrangement, but an ongoing project that needs to be maintained and built upon.
More details
Series
Language
English
Place of publication
United Kingdom
Publishing group
John Murray Press
Target group
College/higher education
Product notice
Paperback (UK-B)
Illustrations
25 b&w cartoons
Dimensions
Height: 199 mm
Width: 129 mm
Thickness: 11 mm
Weight
146 gr
ISBN-13
978-0-340-81149-8 (9780340811498)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Jacqueline Chapman MBA is an experienced manager with 18 years experience mostly in financial institutions.The last five years have been spent as a consultant helping organisations improve services.This is her third book.
Content
Sunday - why outsource services?; Monday - what are you going to outsource; Tuesday - staff issues; Wednesday - the tendering process; Thursday - due diligence; Friday - implementing and managing outsourced services; Saturday - exit strategies and change.