Mastering Change Management
A Practical Guide to Turning Obstacles into Opportunities
1st Edition
Published on 21. May 1999
Book
Paperback/Softback
120 pages
978-0-7879-5088-0 (ISBN)
Description
Help all employees understand and facilitate the change process with the six-step change-management model in this guidebook. It focuses on what happens and what to expect as the change unfolds, and helps every employee become an empowered, active participant.
More details
Language
English
Place of publication
United States
Publishing group
John Wiley & Sons Inc
Target group
Professional and scholarly
Product notice
Paperback (trade)
Unsewn / adhesive bound
Cloth over boards
Dimensions
Height: 254 mm
Width: 178 mm
Thickness: 7 mm
Weight
242 gr
ISBN-13
978-0-7879-5088-0 (9780787950880)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.
Content
1. Intorduction 1
2. Change Can Be Managed 5
3. The Six-Step Change Process 13
4. Step: One Clarify Your Need 17
5. Define Your Results 29
6. Step Three: Produce Your Plan 39
7. Step Four: Implement Your Plan 59
8. Step Five: Stabilize Your Outcome 69
9. Step Six: Assess The Process 75
10. Encouraging Commitment to Change 89
11. Summary 103
Appendix: Reproducible Forms 105
2. Change Can Be Managed 5
3. The Six-Step Change Process 13
4. Step: One Clarify Your Need 17
5. Define Your Results 29
6. Step Three: Produce Your Plan 39
7. Step Four: Implement Your Plan 59
8. Step Five: Stabilize Your Outcome 69
9. Step Six: Assess The Process 75
10. Encouraging Commitment to Change 89
11. Summary 103
Appendix: Reproducible Forms 105