Capitalizing on Workplace Diversity

Introduction.

Meeting The Diversity Challenge.

Capitalizing On Diversity In The Organization.

Phase One: Creating A Diversity Vision.

Phase Two: Building Organizational Awareness And Commitment.

Phase Three A: Staffing For Diversity Success.

Phase Three B: Building Team Capability.

Phase Three C: Communicating Effectively In A DiverseWorkplace.

Phase Four: Reinforcing On An Ongoing Basis.

Managing Diversity Issues Successfully.

Summary.

Appendix: Reproducible Forms And Worksheets.