
The Bad Attitude Survival Guide
Essential Tools For Managers
Harry Chambers(Author)
Perseus Books (Publisher)
Published on 8. January 1998
Book
Paperback/Softback
288 pages
978-0-201-31146-4 (ISBN)
Description
With the increased pressures on business today, the workplace can be rampant with resentment, subpar performance, and inflexibility. So how does a manager address the issue of employee and coworker negativity, and create a more positive workplace? Using practical information, useful diagnostic tests, and hands-on instruction, The Bad Attitude Survival Guide provides managers with the tools, insights, and strategies to identify root causes of antiproductive behaviour, diagnose problems, and foster a more cooperative and productive working environment. It also realistically assesses the limitations managers might face, identifies problems that cannot be corrected, and suggests how to proceed in a way that will obtain the most desirable results.
More details
Language
English
Place of publication
Boulder
United States
Publishing group
INGRAM PUBLISHER SERVICES US
Target group
Professional and scholarly
Product notice
Paperback (UK-trade)
Dimensions
Height: 216 mm
Width: 140 mm
Thickness: 17 mm
Weight
415 gr
ISBN-13
978-0-201-31146-4 (9780201311464)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Harry Chambers is President of Trinity Solutions, Inc., an Atlanta-area consulting and training firm specializing in leadership, team coaching and building, and organizational development. He is the co-author of No Fear Management: Rebuilding Trust, Performance, and Commitment in the New American Workplace and The Bad Attitude Survival Guide, named one of the 30 best business books of 1998 by Soundview Executive Book Summaries.
Content
* Three Critical Challenges in the Workplace: Bad Attitudes, Poor Performance, and Organizational Change * Bad Attitudes: Root Causes * Bad Attitudes: More Root Causes and Secondary Contributors * Self-Assessment: A Look in the Mirror * The Role of Conflict in Influencing Bad Attitudes * Positive Conflict Resolution * Turning Around Bad Attitude-Based Behaviors * Turning Around More Bad Attitude-Based Behaviors * Understanding Poor Performance * Turning Around Poor Performance: Strategies, Tactics, and Techniques * The Disciplinary Process: Counseling, Confrontation, and Documentation * Motivating Bad Attitude Employees * Bad Attitude Employees and Change