Management Accounting

Note: Each chapter contains a Summary, a Summary of Learning Objectives, a Glossary of Terms, Chapter Review Questions, and Exercises and Problems. 1. Business Strategy and Management Accounting C&F Enterprises, Inc.: Making a Dream Reality What, Exactly, Is a Business? Stakeholders and Their Interests Business Strategy: The Link to Profitability Planning for the Future Successful Strategic Planning Net Gains: Strategic Planning Resources on the Web Mini Case: BestSellers Bookstore Business Planning Application: Using Strategy in Business Planning 2. Business Processes in the Twenty-First Century Structural Forces Creating Value for the Customer The Value Chain Managing the Value Chain Net Gains: Market Analysis Resources on the Web Mini Case: Group Consulting Exercise Business Planning Application: Conducting a Market Analysis 3. Evaluating Financial Performance Financial Statement Basics Projected or Pro Forma Financial Statements Ratio Analysis Summary of Financial Measures Net Gains: Financial Analysis Resources on the Web Mini Case: Transaction Processing Review Business Planning Application: Researching Financial Performance 4. Business Processes and Risks Linking Business Processes and Financial Results Converting Resources into Results Business Risk Assessing and Managing Business Risk Net Gains: Risk Assessment Resources on the Web Mini Case 1: Keystone Academy (Part 1) Mini Case 2: Entrepreneur Risk Assessment Quiz Business Planning Application: Risk Assessment and Management Strategies 5. Planning Profitable Operations C&F Enterprises: Reacting to an Unforeseen Environmental Shock Understanding Cost Behavior Cost-Volume-Profit (CVP) Analysis Performing Breakeven Analysis Net Gains: Breakeven Analysis Resources on the Web Mini Case 1: Keystone Academy (Part 2) Mini Case 2: Casino Express Bus Lines Business Planning Application: Breakeven Analysis and Financial Forecasting 6. Forecasting Tools and Techniques Sales Forecasting Forecasting Costs Forecasting Techniques Qualitative Cost Considerations Net Gains: Forecasting Resources on the Web Mini Case: Top Flight Airlines Business Planning Applications: Sales Forecasting and Cost Estimation 7. Budgeting Fundamentals C&F Enterprises, Inc.: Realizing the Need for a Budget Introduction to Budgeting Developing Budgets Net Gains: Budgeting Resources on the Web Mini Case: Sweet 16 Donut Shop Business Planning Application: Budgeting Basics 8. Analyzing and Using Budgets C&F Enterprises, Inc.: Realizing the Need for a Budget Does the Budget Hold Water? Sensitivity Analysis Using Flexible Budgeting C&F Enterprises, Inc.: The Results for 20X2 Are In! Variance Analysis Net Gains: Budget Analysis Resources on the Web Mini Case 1: University Backpacks (Part I) Mini Case 2: University Backpacks (Part 2) Business Planning Application: Assessing Budget Credibility 9. Performance Evaluation and Decision Making Evaluating Performance and Creating Accountability Using Responsibility Centers to Assess Performance Cost-Benefit Analysis The Balanced Scorecard: A Performance Measurement Framework Net Gains: Performance Measurement Resources on the Web Mini Case: Make-or-Buy Decision--HuskerHenge Pizza Company Business Planning Application: Deciding on an E-business Strategy 10. Analyzing Costs at the Customer and Process Level C&F Enterprises, Inc.: Addressing a Customer's Dissatisfaction with Price Understanding the Composition of Product and Service Costs Assigning Overhead to Product and Service Costs Types of Costing Systems Net Gains: Activity-Based Costing Resources on the Web Mini Case 1: Keystone Academy (Part 3) Mini Case 2: University Backpacks (Part 3) Business Planning Application: Analyzing Planned Product and Service Costs Appendix: Preparing and Presenting the Business Plan