Research Handbook on Digital Transformation and Responsibility
Will be published approx. on 28. January 2026
Book
Hardback
370 pages
978-1-0353-3987-7 (ISBN)
Description
The Research Handbook on Digital Transformation and Responsibility explores how emerging technologies are reshaping contemporary society. Leading international scholars examine the opportunities that arise from these technologies, as well as the ethical, social, and environmental responsibilities they introduce.
Adopting a transdisciplinary perspective, contributors highlight suggested frameworks for responsible innovation and sustainable technology adoption. The Handbook combines case studies with practical insights, presenting strategies to balance innovation with accountability. As a result, chapters address pressing moral issues, including AI ethics, data governance, digital inclusion, and environmental impact. Ultimately, this Handbook illustrates that digital transformation must be dealt with responsibly, in a way that benefits people, organisations, and the planet.
The practical frameworks and empirical insights presented in this Research Handbook are of great benefit to scholars and students in the fields of business, technology, ethics, and sustainability. Providing actionable guidance on how governments and institutions can steer digital transformation responsibly, this Handbook is also an essential reference for policymakers and public sector leaders.
Adopting a transdisciplinary perspective, contributors highlight suggested frameworks for responsible innovation and sustainable technology adoption. The Handbook combines case studies with practical insights, presenting strategies to balance innovation with accountability. As a result, chapters address pressing moral issues, including AI ethics, data governance, digital inclusion, and environmental impact. Ultimately, this Handbook illustrates that digital transformation must be dealt with responsibly, in a way that benefits people, organisations, and the planet.
The practical frameworks and empirical insights presented in this Research Handbook are of great benefit to scholars and students in the fields of business, technology, ethics, and sustainability. Providing actionable guidance on how governments and institutions can steer digital transformation responsibly, this Handbook is also an essential reference for policymakers and public sector leaders.
More details
Language
English
Place of publication
Cheltenham
United Kingdom
Target group
Professional and scholarly
Dimensions
Height: 244 mm
Width: 169 mm
ISBN-13
978-1-0353-3987-7 (9781035339877)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Edited by Noel Carroll, Associate Professor in Business Information Systems, J.E. Cairnes School of Business and Economics, University of Galway, Ireland
Content
Contents
PART I INTRODUCTION TO DIGITAL TRANSFORMATION AND
RESPONSIBILITY
1 Digital transformation and responsibility 2
Noel Carroll
PART II EXAMINING THE DIGITAL TRANSFORMATION JOURNEY
2 Information Systems endeavours framework: from digitisation, through
digitalisation, to digital transformation 17
Maria Cavalcante, Joao Varajao, and Luis Silva Rodrigues
3 Digital transformation canvas: supporting design thinking to shape
IT-leveraged organisation transformations 40
Joao Alvaro Carvalho and Joao Varajao
PART III DIGITAL RESPONSIBILITY ACROSS INDUSTRIES AND DOMAINS
4 The role of IT in the transformation to subscription business model in the
software manufacturing industry 61
Edward T. Chen
5 Digital transformation in the public sector: a systematic mapping study
from an agile perspective 75
Nobpo Payomrat, Mali Senapathi, and Samaneh Madanian
6 Digital transformation in a global family firm 97
Robert M. Davison, Fareeda Cassumbhoy, and Louie H.M. Wong
7 Apiculture and digital data: insights for transforming beekeeping
management practices 113
Tina Blumenthal and Emre Erturk
8 Enhancing network access and scaling capacities through neutral host
networks: the role of connectivity in supporting digital transformation 136
Grace Walsh, Niall Connolly, Galyna Otlyvanska, Olena Derzhuk,
Brian Donnellan, and John Dooley
PART IV SOCIO-TECHNICAL AND ETHICAL PERSPECTIVES
9 Institutionalising digital responsibility into the organisational culture 154
Pauline Weritz and Noah Broers
10 Digitalisation's shadow: how it shapes behavioural patterns through digital
addiction 167
Rifat Kamasak, Altan Kar, Damla OEzekan, Burc UElengin, Baris
Yalcinkaya, and Ece Fem Bozdag
11 Responsibility in the era of digital innovation: temporal dynamics and
evolving paradigms 186
Katie O'Reilly, Stephen McCarthy, and Wendy Rowan
12 Strategies for the employment of people with disabilities: a scientific
perspective 205
Bernhard Schenkenfelder, Ulrich Brandstaetter, Lukas Fischer, Rudolf
Ramler, Dominik Laister, Rita Ausserlechner, Martin Hartl, and Markus Wurm
PART V ENHANCING EXPERIENCES AND DECISION-MAKING IN A
DIGITAL ERA
13 Transforming the consumer experience via social media 218
Aisling Keenan Gaylard and Ann M. Torres
14 Leveraging business intelligence for responsible decision-making in the
digital era 245
Pratik Sapkota
15 Navigating the challenges in the era of digital transformation within the
hospitality sector 261
Mary O'Neill, Noel Carroll, and Tracy Hegarty
PART VI EMERGING TRENDS AND FUTURE DIRECTIONS
16 Disruptive digital technologies in public administrations: addressing SDG
16 and SDG 17 291
Grace Walsh, Emer Mulligan, Fatemeh Ahmadi Zeleti, Adegboyega
Ojo, and Niall Connolly
17 Digital ID and welfare: understanding data harm 306
Silvia Masiero
18 Human-compatible digital protection: a cornerstone of sustainable digital
transformation 319
Soheil Human
PART I INTRODUCTION TO DIGITAL TRANSFORMATION AND
RESPONSIBILITY
1 Digital transformation and responsibility 2
Noel Carroll
PART II EXAMINING THE DIGITAL TRANSFORMATION JOURNEY
2 Information Systems endeavours framework: from digitisation, through
digitalisation, to digital transformation 17
Maria Cavalcante, Joao Varajao, and Luis Silva Rodrigues
3 Digital transformation canvas: supporting design thinking to shape
IT-leveraged organisation transformations 40
Joao Alvaro Carvalho and Joao Varajao
PART III DIGITAL RESPONSIBILITY ACROSS INDUSTRIES AND DOMAINS
4 The role of IT in the transformation to subscription business model in the
software manufacturing industry 61
Edward T. Chen
5 Digital transformation in the public sector: a systematic mapping study
from an agile perspective 75
Nobpo Payomrat, Mali Senapathi, and Samaneh Madanian
6 Digital transformation in a global family firm 97
Robert M. Davison, Fareeda Cassumbhoy, and Louie H.M. Wong
7 Apiculture and digital data: insights for transforming beekeeping
management practices 113
Tina Blumenthal and Emre Erturk
8 Enhancing network access and scaling capacities through neutral host
networks: the role of connectivity in supporting digital transformation 136
Grace Walsh, Niall Connolly, Galyna Otlyvanska, Olena Derzhuk,
Brian Donnellan, and John Dooley
PART IV SOCIO-TECHNICAL AND ETHICAL PERSPECTIVES
9 Institutionalising digital responsibility into the organisational culture 154
Pauline Weritz and Noah Broers
10 Digitalisation's shadow: how it shapes behavioural patterns through digital
addiction 167
Rifat Kamasak, Altan Kar, Damla OEzekan, Burc UElengin, Baris
Yalcinkaya, and Ece Fem Bozdag
11 Responsibility in the era of digital innovation: temporal dynamics and
evolving paradigms 186
Katie O'Reilly, Stephen McCarthy, and Wendy Rowan
12 Strategies for the employment of people with disabilities: a scientific
perspective 205
Bernhard Schenkenfelder, Ulrich Brandstaetter, Lukas Fischer, Rudolf
Ramler, Dominik Laister, Rita Ausserlechner, Martin Hartl, and Markus Wurm
PART V ENHANCING EXPERIENCES AND DECISION-MAKING IN A
DIGITAL ERA
13 Transforming the consumer experience via social media 218
Aisling Keenan Gaylard and Ann M. Torres
14 Leveraging business intelligence for responsible decision-making in the
digital era 245
Pratik Sapkota
15 Navigating the challenges in the era of digital transformation within the
hospitality sector 261
Mary O'Neill, Noel Carroll, and Tracy Hegarty
PART VI EMERGING TRENDS AND FUTURE DIRECTIONS
16 Disruptive digital technologies in public administrations: addressing SDG
16 and SDG 17 291
Grace Walsh, Emer Mulligan, Fatemeh Ahmadi Zeleti, Adegboyega
Ojo, and Niall Connolly
17 Digital ID and welfare: understanding data harm 306
Silvia Masiero
18 Human-compatible digital protection: a cornerstone of sustainable digital
transformation 319
Soheil Human