COLP and COFA: Compliance in Practice
Third Edition
3rd Edition
Published on 22. November 2022
Book
Paperback/Softback
153 pages
978-1-78742-919-2 (ISBN)
Description
It is a condition of authorisation that all SRA-authorised law firms must have a compliance officer for legal practice (COLP) and a compliance officer for finance and administration (COFA), and that these individuals must comply with regulatory duties imposed on them personally.
Now in its third edition, COLP and COFA: Compliance in Practice provides the role-holders, and anyone concerned with supporting the role-holders, with essential information about regulatory and ethical standards and compliance procedures that will support the achievement of these standards and facilitate a good working relationship with the SRA.
Written by Tracey Calvert, a former employee of both the Law Society and the SRA, this edition has been updated to include the latest requirements as evidenced by the SRA Standards and Regulations, and includes lessons learned from supervisory and enforcement action.
Now in its third edition, COLP and COFA: Compliance in Practice provides the role-holders, and anyone concerned with supporting the role-holders, with essential information about regulatory and ethical standards and compliance procedures that will support the achievement of these standards and facilitate a good working relationship with the SRA.
Written by Tracey Calvert, a former employee of both the Law Society and the SRA, this edition has been updated to include the latest requirements as evidenced by the SRA Standards and Regulations, and includes lessons learned from supervisory and enforcement action.
Reviews / Votes
This is highly recommended reading for all in-post compliance officers - and those not yet wearing the cape. -- Fiona du FeuMore details
Edition
3rd New edition
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Edition type
New edition
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 232 mm
Width: 154 mm
Thickness: 10 mm
Weight
259 gr
ISBN-13
978-1-78742-919-2 (9781787429192)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
11/2022
3rd Edition
Globe Law and Business
€236.99
Available for download
Person
By Tracey Calvert
Content
Executive summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About the author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Chapter 1: The requirement to have a COLP and COFA
Introduction to roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Brief background to the Legal Services Act 2007 . . . . . . . . . . . . . . . . . . . . . . 1
Role of the SRA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Key extracts from Standards and Regulations that explain the authorisation process for compliance officer role-holders . . . . . . . . . . . . . 5
Approval of role holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Approval process for individuals who are not deemed approved . . . . . . 7
Individual role-holder and ongoing transparency requirements . . . . . . . 8
Withdrawal of approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Temporary emergency approval of a COLP or COFA................... 12
Chapter 2: Appointing your COLP and COFA
Key extracts from STaRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Compliance and business systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The duties of managers in SRA authorised firms . . . . . . . . . . . . . . . . . . . . . . 22
Compliance officers - necessary skills, knowledge, experience Compliance officers - time factors and other considerations . . . . . . . . . 25
Specific considerations about the COFA role . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Can the COLP and COFA be the same person? . . . . . . . . . . . . . . . . . . . . . . . . 27
Can we buy in a COLP or COFA? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3: Working with the SRA - understanding entity and risk-based regulation
Regulatory objectives and a changed approach to regulation . . . . . . . . 31
The impact of the LSA on the work of approved regulators . . . . . . . . . . . 31
The SRA's approach to risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Regulatory reach over the authorised law firm . . . . . . . . . . . . . . . . . . . . . . . . 34
The SRA's supervision and enforcement work . . . . . . . . . . . . . . . . . . . . . . . . . 35
Investigation and enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
What this style of regulation means for the COLP and the COFA . . . . . . 36
Enforcement powers against the COLP and COFA . . . . . . . . . . . . . . . . . . . . . 36
Chapter 4: The COLP's essential knowledge and suggested systems and controls
The extent of the COLP's responsibilities contrasted with the role of the COLP and the firm's managers . . . . . . . . . . . . . . . . . . . . 39
Key knowledge from the SRA Standards and Regulations of relevance to the COLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Overview of the STaRs from the COLP's perspective . . . . . . . . . . . . . . . . . . . 42
SRA Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
SRA Codes of Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 5: The COFA's essential knowledge and suggested systems and controls
The extent of the COFA's responsibilities contrasted with the role of the COLP and the role of the firm's managers . . . . . . . . 95
Key knowledge from the SRA Standards and Regulations of relevance to the COFA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
SRA Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
SRA Codes of Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
SRA Accounts Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Chapter 6: Identifying, recording, and reporting non-compliance
How will compliance officers know what they need to know? . . . . . . . . . 126
Record-keeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
File-based or central records? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Centralised or decentralised record-keeping? . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Self-reporting by staff or file reviews and supervisory oversight? . . . . . . 129
Just STaRs breaches or all complaints data? . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Records of decisions to deviate from the firm's systems and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
What information should be included in the record? . . . . . . . . . . . . . . . . . . 130
Identifying serious breaches - where to start . . . . . . . . . . . . . . . . . . . . . . . . . . 131
The role of the management team in dealing with non-compliance issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Common breaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Chapter 7: Compliance officers and international issues
Occasional or temporary practice outside England and Wales . . . . . . . . 135
Firms with an "overseas practice" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
How to respond to this section of the SRA Standards and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Other international regulatory issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Chapter 8: Behaviours outside of practice
Equality issues outside of practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Chapter 9: Personal perspectives
The relationship of the COLP and COFA with the management of the firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Is the role full-time or part-time?....................................... 147
Should the role be held for a fixed period? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Should there be a deputy or understudy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Remuneration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
When and how often the compliance officer should report to the management team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
How will compliance officers work with the management team? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Insurance and indemnity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Sources of help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
About Globe Law and Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
About the author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Chapter 1: The requirement to have a COLP and COFA
Introduction to roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Brief background to the Legal Services Act 2007 . . . . . . . . . . . . . . . . . . . . . . 1
Role of the SRA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Key extracts from Standards and Regulations that explain the authorisation process for compliance officer role-holders . . . . . . . . . . . . . 5
Approval of role holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Approval process for individuals who are not deemed approved . . . . . . 7
Individual role-holder and ongoing transparency requirements . . . . . . . 8
Withdrawal of approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Temporary emergency approval of a COLP or COFA................... 12
Chapter 2: Appointing your COLP and COFA
Key extracts from STaRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Compliance and business systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The duties of managers in SRA authorised firms . . . . . . . . . . . . . . . . . . . . . . 22
Compliance officers - necessary skills, knowledge, experience Compliance officers - time factors and other considerations . . . . . . . . . 25
Specific considerations about the COFA role . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Can the COLP and COFA be the same person? . . . . . . . . . . . . . . . . . . . . . . . . 27
Can we buy in a COLP or COFA? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3: Working with the SRA - understanding entity and risk-based regulation
Regulatory objectives and a changed approach to regulation . . . . . . . . 31
The impact of the LSA on the work of approved regulators . . . . . . . . . . . 31
The SRA's approach to risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Regulatory reach over the authorised law firm . . . . . . . . . . . . . . . . . . . . . . . . 34
The SRA's supervision and enforcement work . . . . . . . . . . . . . . . . . . . . . . . . . 35
Investigation and enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
What this style of regulation means for the COLP and the COFA . . . . . . 36
Enforcement powers against the COLP and COFA . . . . . . . . . . . . . . . . . . . . . 36
Chapter 4: The COLP's essential knowledge and suggested systems and controls
The extent of the COLP's responsibilities contrasted with the role of the COLP and the firm's managers . . . . . . . . . . . . . . . . . . . . 39
Key knowledge from the SRA Standards and Regulations of relevance to the COLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Overview of the STaRs from the COLP's perspective . . . . . . . . . . . . . . . . . . . 42
SRA Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
SRA Codes of Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 5: The COFA's essential knowledge and suggested systems and controls
The extent of the COFA's responsibilities contrasted with the role of the COLP and the role of the firm's managers . . . . . . . . 95
Key knowledge from the SRA Standards and Regulations of relevance to the COFA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
SRA Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
SRA Codes of Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
SRA Accounts Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Chapter 6: Identifying, recording, and reporting non-compliance
How will compliance officers know what they need to know? . . . . . . . . . 126
Record-keeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
File-based or central records? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Centralised or decentralised record-keeping? . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Self-reporting by staff or file reviews and supervisory oversight? . . . . . . 129
Just STaRs breaches or all complaints data? . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Records of decisions to deviate from the firm's systems and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
What information should be included in the record? . . . . . . . . . . . . . . . . . . 130
Identifying serious breaches - where to start . . . . . . . . . . . . . . . . . . . . . . . . . . 131
The role of the management team in dealing with non-compliance issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Common breaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Chapter 7: Compliance officers and international issues
Occasional or temporary practice outside England and Wales . . . . . . . . 135
Firms with an "overseas practice" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
How to respond to this section of the SRA Standards and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Other international regulatory issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Chapter 8: Behaviours outside of practice
Equality issues outside of practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Chapter 9: Personal perspectives
The relationship of the COLP and COFA with the management of the firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Is the role full-time or part-time?....................................... 147
Should the role be held for a fixed period? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Should there be a deputy or understudy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Remuneration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
When and how often the compliance officer should report to the management team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
How will compliance officers work with the management team? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Insurance and indemnity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Sources of help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
About Globe Law and Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153