Developing and Managing High Quality Services for People with Learning Disabilities

Organisational issues; joint working, Mark Burton, Mike Kellaway; designing the organization, Mark Burton, Mike Kellaway. Equipping, supporting and leading staff: leading and directing staff - community teams or tales of the unexpected, Maxine Martin et al; equipping and supporting staff - residential services, Iain Larkin, Dave Ruane; joint training, Pauline John; producing and implementing effective policies, Pauline John, Mark Burton. Developing the service: redeveloping services: Mike Kellaway, dave Ruane; developing days, Andrew Pope et al; developing and managing therapy practice, Jane Jolliffe et al; service response to sexual abuse of people with learning disabilities, Jude Moss, Christine Adcock; prevention of challenging behaviour and service-user distress - a description of the process of prevention with particular references to a series of staff training booklets being developed in Manchester, Jean Lally; developing effective provision for people who may present behavioral challenges - clinically managed social care, Mark Burton, Phil Jones; confidence in the community - partnerships to improve the public safety of people with learning disabilities, Dave Crier et al; using video for service development, Nigel Hoar, Mark Burton. Safeguarding quality: quality, Mark Burton et al; service user involvement, Karen Goodman; planning with people, Helen Sanderson. Appendices: Professional supervision framework; organisational relationships of the joint service; current structure of the joint learning disability service; summary of team manager's areas of action; stakeholders to whom the tem manager has to be responsive; sample sheets for monitoring probationary staff induction.