Research and Its Evaluation

Research is an effective way for any organization to monitor its effectiveness. This title is especially geared towards charities and voluntary organizations and aims to guide the reader through the various stages of carrying out research and then making sense of the findings. Tangible results should then help the organization to discover what their users want, to evaluate the success of the service they provide, to demonstrate to their funders the extent of a particular need, or to plan their own development.