
Account-Based Growth
Unlocking Sustainable Value Through Extraordinary Customer Focus
Kogan Page Ltd (Publisher)
1st Edition
Published on 3. November 2022
Book
Hardback
304 pages
978-1-3986-0746-0 (ISBN)
Description
Develop long-term relationships, deliver market-beating growth, and create sustainable value with this pragmatic guide to aligning marketing, sales, customer success and your executives around your most important customers.
Many B2B companies make half their profitable revenue from just three percent of their customers, yet don't recognize the significance of these accounts, nor invest appropriately in them.
Account-Based Growth
introduces a comprehensive framework for improving internal alignment and external engagement with these vital few. It contains bullet-pointed takeaways at the end of each chapter plus a comprehensive checklist to help you improve your own company's approach to its most important customers.
Each element of the framework is brought to life through viewpoints from industry experts and case studies from leading organizations including Accenture, Fujitsu, Infosys, SAP, Salesforce, ServiceNow and Telstra.
Reviews / Votes
"In business life, I cannot think of anything more satisfying than creating value for customers and, in the process, creating value for all stakeholders including the Planet. A few years ago, when Account Based Marketing first emerged, I said that it was a paradigm shift for the marketing domain. I have not changed my view. Please read this book to find out why. Incidentally, both authors are brilliant."More details
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
College/higher education
Product notice
Cloth over boards
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 24 mm
Weight
603 gr
ISBN-13
978-1-3986-0746-0 (9781398607460)
Schweitzer Classification
Other editions
Additional editions

Bev Burgess | Tim Shercliff
Account-Based Growth
Unlocking Sustainable Value Through Extraordinary Customer Focus
Book
11/2022
1st Edition
Kogan Page Ltd
€45.20
Shipment within 10-20 days

Bev Burgess | Tim Shercliff
Account-Based Growth
Unlocking Sustainable Value Through Extraordinary Customer Focus
E-Book
11/2022
1st Edition
Kogan Page Ltd
€40.49
Available for download
Persons
Author
Bev Burgess, based in Kent, UK, is Founder and Managing Principal at Inflexion Group. She has held senior marketing roles at British Gas, Epson and Fujitsu and headed ITSMA's global Account-Based Marketing (ABM) practice and European business. Since she codified ABM in 2003, she has personally helped over 40 of the world's most influential firms accelerate account growth using ABM techniques through her consulting, training and thought leadership.
ISNI: 0000 0000 7811 3356
ISNI: 0000 0000 7811 3356
Tim Shercliff is co-founder and Managing Director at Inflexion Group. Previously a Strategy & Marketing Director at IBM, he has consulted and worked with companies including Accenture, CSC, Fujitsu, Micro Focus and Nationwide Building Society. He is based in Kent, UK.
Content
- Section - ONE: Introducing account-based growth;
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- Chapter - 01: The case for account-based growth;
- Chapter - 02: Account-based growth in practice;
- Section - TWO: Aligning internally for growth;
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- Chapter - 03: Account prioritization and resource allocation;
- Chapter - 04: Integrated account business planning;
- Chapter - 05: Managing data, technology and operations;
- Chapter - 06: Leadership, culture and change;
- Section - THREE: Engaging externally for growth;
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- Chapter - 07: Account management and sales;
- Chapter - 08: Account-based marketing;
- Chapter - 09: Customer success;
- Chapter - 10: Executive sponsorship and engagement;
- Section - FOUR: Account-based growth assessment tool;
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- Chapter - 11: How does your company stack up