
Intelligent Change
The Science Behind Digital Transformations
Wiley (Publisher)
1st Edition
Published on 28. January 2025
Book
Hardback
224 pages
978-1-394-30459-2 (ISBN)
Description
Shepherd your firm through its next digital transformation initiative
Only 1 in 200 digital transformations finish on time, within budget, and realize the planned benefits. To avoid the same fate, you must understand why so many fail, and some succeed. In Intelligent Change: The Science Behind Digital Transformations, a team of renowned project management and digital transformation experts delivers a how-to manual for expansive technology change initiatives at firms of all types and sizes. The authors rely on a systematic review of over 1800 publications, interviews with 160 top-level managers, and fieldwork studying 150 digital transformation projects to bring you research- and data-backed strategies you can implement at your own organization to ensure your own project provides business value.
Learn what strategies work and why. Understand which strategies don't work and what pitfalls to avoid. You'll find step-by-step guidance on how to execute a digital transformation using the keys to successful change initiatives, including:
Establishing ownership amongst your front-line managers and staff that goes beyond mere support and promotion of the change
Building trusting relationships between the different levels of your organization
Creating effective two-way communication between the planners of the technology change and the ground-level staff implementing it
Perfect for managers, executives, entrepreneurs, founders, and other business leaders, Intelligent Change is also a must-read for project managers and IT professionals tasked with shepherding their companies through their next major technological change.
Only 1 in 200 digital transformations finish on time, within budget, and realize the planned benefits. To avoid the same fate, you must understand why so many fail, and some succeed. In Intelligent Change: The Science Behind Digital Transformations, a team of renowned project management and digital transformation experts delivers a how-to manual for expansive technology change initiatives at firms of all types and sizes. The authors rely on a systematic review of over 1800 publications, interviews with 160 top-level managers, and fieldwork studying 150 digital transformation projects to bring you research- and data-backed strategies you can implement at your own organization to ensure your own project provides business value.
Learn what strategies work and why. Understand which strategies don't work and what pitfalls to avoid. You'll find step-by-step guidance on how to execute a digital transformation using the keys to successful change initiatives, including:
Establishing ownership amongst your front-line managers and staff that goes beyond mere support and promotion of the change
Building trusting relationships between the different levels of your organization
Creating effective two-way communication between the planners of the technology change and the ground-level staff implementing it
Perfect for managers, executives, entrepreneurs, founders, and other business leaders, Intelligent Change is also a must-read for project managers and IT professionals tasked with shepherding their companies through their next major technological change.
More details
Language
English
Place of publication
New York
United States
Dimensions
Height: 233 mm
Width: 155 mm
Thickness: 25 mm
Weight
456 gr
ISBN-13
978-1-394-30459-2 (9781394304592)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Alexander Budzier | Thomas Gottschalck | Kim Bjørn Thuesen
Intelligent Change
The Science Behind Digital Transformations
E-Book
01/2025
1st Edition
Wiley
€23.99
Available for download

Alexander Budzier | Thomas Gottschalck | Kim Bjørn Thuesen
Intelligent Change
The Science Behind Digital Transformations
E-Book
01/2025
1st Edition
Wiley
€23.99
Available for download
Persons
ALEXANDER BUDZIER is a Fellow in Management Practice at the University of Oxford's Said Business School. He's an expert in project management, with a focus on information technology, infrastructure, energy, mega events, and change.
THOMAS GOTTSCHALCK is a Senior Partner at Implement Consulting Group. He heads the firm's digital and transformation services related to the public sector. He has over 15 years' experience in large-scale IT transformation and program management.
KIM BJORN THUESEN is a Partner and Head of the IT Change Management Department at Implement Consulting Group. Thuesen is an expert in empowering middle managers to engage effectively with change and deploy effective communication.
ASTRID LANNG is an experienced management consultant at the Implement Consulting Group's Digital Transformation practice. She is focused on helping large-scale IT programs succeed by achieving business benefits and coming in on time and on budget.
THOMAS GOTTSCHALCK is a Senior Partner at Implement Consulting Group. He heads the firm's digital and transformation services related to the public sector. He has over 15 years' experience in large-scale IT transformation and program management.
KIM BJORN THUESEN is a Partner and Head of the IT Change Management Department at Implement Consulting Group. Thuesen is an expert in empowering middle managers to engage effectively with change and deploy effective communication.
ASTRID LANNG is an experienced management consultant at the Implement Consulting Group's Digital Transformation practice. She is focused on helping large-scale IT programs succeed by achieving business benefits and coming in on time and on budget.
Content
Acknowledgements 2
Dedication 3
Contents 4
Foreword 5
Introduction 7
Chapter 1: What is Managing Change and Digital Transformations? 13
Chapter 2: The Business Case for Change Management 31
7 Levers for Implementing Successful Change Management 43
Chapter 3: Lever #1: Clear Reason for Change 52
Chapter 4: Lever #2: Defined Approach to Managing Change 65
Chapter 5: Lever #3: Early Involvement of Users 86
Chapter 6: Lever #4: Management Ownership 107
Chapter 7: Lever #5: Effective Communication 127
Chapter 8: Lever #6: Effective Training 151
Chapter 9: Lever #7: Establishing Trust-Based Relationships 170
Conclusion - Designing Better Transformations 188
Appendix - Change Management in action 200
Appendix - Statistical Results in Detail 207
About the Authors 231
Dedication 3
Contents 4
Foreword 5
Introduction 7
Chapter 1: What is Managing Change and Digital Transformations? 13
Chapter 2: The Business Case for Change Management 31
7 Levers for Implementing Successful Change Management 43
Chapter 3: Lever #1: Clear Reason for Change 52
Chapter 4: Lever #2: Defined Approach to Managing Change 65
Chapter 5: Lever #3: Early Involvement of Users 86
Chapter 6: Lever #4: Management Ownership 107
Chapter 7: Lever #5: Effective Communication 127
Chapter 8: Lever #6: Effective Training 151
Chapter 9: Lever #7: Establishing Trust-Based Relationships 170
Conclusion - Designing Better Transformations 188
Appendix - Change Management in action 200
Appendix - Statistical Results in Detail 207
About the Authors 231