Magic Numbers for Human Resource Management

Hugh Bucknall Hugh is a Worldwide Partner of Mercer Human Resource Consulting and the Asia Pacific leader for Mercer's Human Capital Advisory Services Business. In his current role, he sets the strategic direction for the business in Asia Pacific and provides technical leadership for major projects across the region. He has worked extensively in Asia and Australia in the areas of reward strategy, job classification, team building, group facilitation, assessment centers, performance management, organization review, and job design. His wide client base includes multinationals and domestic companies across a number of industry sectors such as health, hi-tech, retail, and the public sector. On the topic of Asian HRM trends and issues, Hugh has spoken at a number of international forums and client events. Prior to joining Mercer, High worked in the areas of HRM, computer systems, and management consultancy over a period of 14 years with Myer Stores, BHP, the Australian Public Service Board, The Australian Bureau of Statistics, and the Victorian Department of Conservation among others. Zheng Wei Dr. Zheng, is an associate director of Mercer Human Resource Consulting's Beijing office. He leads the Human Capital Advisory Services business in North China. He is an economist specializing in performance measurement, incentives, and financial analysis. His main work involves helping both Chinese and global clients with alignment of their human capital strategy with business strategy. he also helps organizations identify and measure their essential productivity drivers, and project the economic gains for making changes in those factors. He has worked on performance measures for a variety of clients spanning many industries including manufacturing, telecommunications, and financial services industries. His telecommunications clients include Aliant, Vodafone Group, Verizon Communications, Windstar, and China Netcom Group.