The Easy Step by Step Guide to Motivating Your Staff for Better Performance
How to Make and Motivate People to Achieve Their Optimum Performance
Published on 2. October 2000
Book
Paperback/Softback
135 pages
978-0-9532987-7-8 (ISBN)
Description
Business owners and managers are under increasing pressure to perform. Never has there been a better time to practice good people motivation and management techniques. Lack of employment security and flexible working contracts have reduced the level of loyalty, so more emphasis needs to be placed on building positive relationships with people. Traditional carrot and stick management techniques no longer work. This guide is designed to show how to nurture and develop staff to deliver high performance. The book explores: how to designate, analyse and apportion costs to provide an understanding of resources; how to design an effective budget for a department or organization; the techniques for effective budgeting; and the importance of budgetary control and its relationship to the performance of an organization.
More details
Series
Language
English
Place of publication
Hampshire
United Kingdom
Target group
Professional and scholarly
Illustrations
illustrations
Dimensions
Height: 217 mm
Width: 136 mm
Weight
221 gr
ISBN-13
978-0-9532987-7-8 (9780953298778)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Person
After a 'first career' during which he held swnior general management and executive positions in the engineering, manufacturing and financial services industries, in 1987 Brian became a freelance consultant working with large and small organisations, from private to public sectors, to improve organisation performance through strategic change and training. Brian is a buisness graduate, Chartered Secretary, and member of the Chartered Institute for Personnel and Development.
Content
About the author Introduction How to use this guide What this guide covers What you will learn from this guide Chapter 1 Self Awareness - Know yourself Personal Filters Assertive, Passive and Agressive behaviour Aggressive people Passive people Assertive people Personal behaviour I'm OK, You're OK In summary Chapter 2 Trust and Leadership Delivering trust Tips for developing trust Building trust and leadership Developing leadership for motivation In summary Chapter 3 Understanding motivation Background to motivational management What motivates different people The motivation cycle Workplace opportunities for motivation Identifying motivational opportunities In summary Chapter 4 Motivating through Delegation and Empowerment Effective delegation Steps to effective delegation Other delegation problems Empowerment Empowering people for better performance How to check for real empowerment In summary Chapter 5 Motivating through Feedback How to give non-monetary rewards to your staff Giving effective feedback Motivational feedback Developmental feedback Feedback summary In summary Chapter 6 Handling Conflict Behaviour during conflict Stages in resolving conflict Discovery Negotiation In summary Chapter 7 Achieving commitment to Organisation Goals Introduction to performance management Setting objectives Communicating objectives A balanced view of objectives Creating balanced objectives In summary Chapter 8 Motivating through appraisals Performance appraisal Effective appraisal meetings Scheduling regularity for appraisals 360 degree appraisal Work design and performance Performance related pay In summary Chapter 9 The Big Picture A Check List for motivating your people A Check List for managing people's performance Why Performance Management fails Who said managers have it easy? Other Guides in the series