
Decision Science and Queueing Theory
David A. Brown(Author)
Lulu.com (Publisher)
Published on 19. April 2011
Book
Hardback
152 pages
978-1-4357-9237-1 (ISBN)
Description
An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of analyzing call center operational characteristics.
More details
Language
English
Place of publication
Morrisville
United States
Product notice
sewn/stitched
Cloth over boards
Dimensions
Height: 235 mm
Width: 157 mm
Thickness: 13 mm
Weight
381 gr
ISBN-13
978-1-4357-9237-1 (9781435792371)
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Schweitzer Classification