Decision Science and Queueing Theory
Published on 19. April 2011
Book
Paperback/Softback
152 pages
978-1-257-62396-9 (ISBN)
Description
An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of analyzing call center operational characteristics.
More details
Language
English
Place of publication
Morrisville
United States
Product notice
Paperback (trade)
Illustrations
black & white illustrations
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 8 mm
Weight
231 gr
ISBN-13
978-1-257-62396-9 (9781257623969)
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Schweitzer Classification