
Business Communication
Wiley (Publisher)
Published on 15. September 2010
Book
Paperback/Softback
416 pages
978-0-470-67816-9 (ISBN)
Description
In order to succeed in today's competitive environment, it's imperative that students learn how to speak and write effectively for the business world. Presented in clear, everyday language, Business Communication, Canadian Edition takes the basic concepts that every business professional must know and conveys them in an accessible, easy to understand format. Students will also learn strategies and tools, for successfully applying their communication skills to achieve their goals. To meet the needs of a diverse student population, Business Communication, Canadian Edition focuses on the fundamentals, identifies core competencies and skills, and promotes independent learning. The book is organized using a four-step learning process called the CASE Learning System (Content, Analysis, Synthesis, Evaluation). Based on Bloom's Taxonomy of Learning, CASE presents key business communication topics in easy-to-follow chapters. As a result, students not only achieve academic mastery of business communication topics, but they master real-world business communication skills.
More details
Edition
Canadian Ed.
Language
English
Place of publication
Chichester
United Kingdom
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
ISBN-13
978-0-470-67816-9 (9780470678169)
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Schweitzer Classification
Content
Part I Foundations of Business Communication 1. Understanding Business Communication 2. Mastering Communication Skills 3. Effective Conflict Resolution Part II The Writing Process 4. Writing for Business Audiences 5. Writing and Revising Business Communications Part III Letters, Memos, Email, and Other Brief Messages 6. Managing Memos and Email 7. Writing Positive Business Letters 8. Writing Negative Messages 9. Writing Persuasively Part IV Developing Speaking Skills 10. Spoken Communication 11. Giving Speeches and Oral Presentations Part V Reports and Proposals 12. Writing Business Reports 13. Writing Business Proposals Part VI Employment Messages 14. Writing Resumes and Cover Letters 15. Interviewing for Employment