MCSA/MCSE Windows 2000 Server (70-215) (Package)

Roseann Cares. Ms. Cares holds a Bachelor of Science Degree in Management Information Systems from the University of Southern New Hampshire. Roseann has been in the computer industry since 1979. She has held numerous positions in various parts of the industry, including technical support, product management, Cobol and Assembler programming, technical writing, and project management.

Roseann currently is certified as a Microsoft MCT and MCSE as well as previously holding certification as a Certified Banyan Engineer and Certified Banyan Instructor. Since 1996 she has primarily worked under contract for Boston University's Corpora Education Center providing Microsoft Certified Training and non-certified Desktop Support training as well as writing technical course material for classroom instruction.

Brian Alley. Mr. Alley has been in the PC industry since 1985, working as a contract consultant primarily at law enforcement agencies installing networks and custom software. Joining Boston University's Corporate Education Center in 1992 as a contract instructor, Brian developed their first PC Service and Support course. This involved writing training materials, labs, and course outlines for PC Service and Support. Additionally, Brian taught several Novell NetWare courses in data communications, network, and application programs.

In 1995 Brian joined BUCEC as a full-time staff instructor, becoming the lead instructor for PC Service and Support and the A+ Certification programs. In his role as lead instructor he regularly reviews new training materials, writes new labs, and qualifies new instructors. He has been contracted by a major computer training material publisher to serve as technical editor for three books currently in print and is working on forthcoming materials for Network+.

As an MCT and MCSE, Brian is currently certified to teach over 20 Microsoft courses, including Windows 95, Windows 98, and several Windows NT and network-related topics. He has served as a Subject Matter Expert for the 1995 A+ exam rewrite, and as a Beta tester for A+, Network +, Windows 98, Windows 2000, and several other products. He has served on the A+ Advisory Committee and is currently working with the CompTIA Internet+ Advisory Committee. He is currently A+, iNet+, and Network + certified, in addition to being an MCT, MCP, and MCSE.

Charles J. Brooks. Mr. Brooks is currently the President of Marcraft International Corporation, located in Pasco, Washington. He has authored several books on subjects ranging from electronic speech synthesis, pneumatic instrumentation, and linear integrated circuits to introductory computer hardware courses, IBM PC peripheral troubleshooting and repair books, and A+ Certification preparation manuals. He currently serves on the CompTIA A+, Network+, and Internet+ Advisory Committees.

A former electronics instructor and technical writer, Charles has taught and written on technical subjects for more than 18 years. At Marcraft and eITPrep, Charles oversees the development and production of a variety of technical book titles.