Writing Better Computer User Documentation

Helping data processing professionals to write accurate, clear computer documentation, this book presents a systematic approach to writing manuals, online documents, system messages, menus and on- line tutorials. Covers the process of creating these materials from the inception of the documentation project to its revision after publication. Addresses the rapidly changing role of the documentation writer and the move toward "manual-less" software. Also provided are extensive reference sections at the end of each chapter.