Business Communication Essentials
2nd Edition
Published on 23. December 2004
Book
Paperback/Softback
576 pages
978-0-13-147245-7 (ISBN)
Description
For courses in Business Communication and Skills Development and offering current material on technology, etiquette, and listening skills as well as a discussion of employment-related topics, this is a handbook of grammar, mechanics and usage.
More details
Edition
2nd edition
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
ISBN-13
978-0-13-147245-7 (9780131472457)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition
Courtland L. Bovee | John V. Thill | Barbara E. Schatzman
Business Communication Essentials
Book
05/2003
Pearson
€40.84
Article exhausted; check for reprint
Content
I. BUSINESS COMMUNICATION FOUNDATIONS. 1. Understanding Business Communication in Today's Workplace. 2. Communicating in Teams and Mastering Listening and Nonverbal Communications Skills.II. THE THREE-STEP WRITING PROCESS. 3. Planning Business Messages. 4. Writing Business Messages. 5. Completing Business Messages.III. BRIEF BUSINESS CORRESPONDENCE. 6. Working with Letters, Memos, e-Mail, and Instant Messages. 7. Writing Routine Messages. 8. Writing Bad-News Messages. 9. Writing Persuasive Messages. IV. LONGER BUSINESS MESSAGES. 10. Understanding and Planning Business Reports and Proposals. 11. Composing and Completing Business Reports and Proposals.12. Preparing and Giving Oral Business Presentations.V. EMPLOYMENT MESSAGES.13. Searching for Employment and Preparing Employment Messages.14. Interviewing for Employment and Following Up. Appendix A: Format and Layout of Business Documents. Appendix B: Documentation of Report Sources. Appendix C: Correction Symbols. Video Guide with Exercises. Handbook of Grammar, Mechanics, and Usage.Answer Key to the Level-1 Self-Assessment Exercises.