Business Communication Essentials and CD Package
2nd Edition
Published on 31. March 2005
Book
Mixed media product
576 pages
978-0-13-167981-8 (ISBN)
Description
For courses in Business Communication and Skills Development.
Offering the most current material on technology, etiquette, and listening skills as well as an unparalleled discussion of employment-related topics, this book is a text, a workbook, and a Handbook of Grammar, Mechanics, and Usage: all-in-one package. It will provide adequate preparation for students preparing to enter the challenges of the workplace in the 21st century.
Offering the most current material on technology, etiquette, and listening skills as well as an unparalleled discussion of employment-related topics, this book is a text, a workbook, and a Handbook of Grammar, Mechanics, and Usage: all-in-one package. It will provide adequate preparation for students preparing to enter the challenges of the workplace in the 21st century.
More details
Edition
2nd edition
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Width: 277 mm
Thickness: 22 mm
Weight
1176 gr
ISBN-13
978-0-13-167981-8 (9780131679818)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Courtland L. Bovee | John V. Thill
Business Communication Essentials and Peak Performance Grammar and Mechanics 2.0 CD Package
United States Edition
Book
01/2007
3rd Edition
Prentice Hall
€70.73
Article exhausted; check for reprint
Previous edition
Courtland L. Bovee | John V. Thill | Barbara E. Schatzman
Business Communication Essentials & Grammar CD 2 Package
Book
01/2004
Prentice Hall
€43.43
Article exhausted; check for reprint
Content
I. BUSINESS COMMUNICATION FOUNDATIONS.
1. Understanding Business Communication in Today's Workplace.
2. Communicating in Teams and Mastering Listening and Nonverbal Communications Skills.
II. THE THREE-STEP WRITING PROCESS.
3. Planning Business Messages.
4. Writing Business Messages.
5. Completing Business Messages.
III. BRIEF BUSINESS CORRESPONDENCE.
6. Working with Letters, Memos, e-Mail, and Instant Messages.
7. Writing Routine Messages.
8. Writing Bad-News Messages.
9. Writing Persuasive Messages.
IV. LONGER BUSINESS MESSAGES.
10. Understanding and Planning Business Reports and Proposals.
11. Composing and Completing Business Reports and Proposals.
12. Preparing and Giving Oral Business Presentations.
V. EMPLOYMENT MESSAGES.
13. Searching for Employment and Preparing Employment Messages.
14. Interviewing for Employment and Following Up.
Appendix A: Format and Layout of Business Documents.
Appendix B: Documentation of Report Sources.
Appendix C: Correction Symbols.
Video Guide with Exercises.
Handbook of Grammar, Mechanics, and Usage.
Answer Key to the Level-1 Self-Assessment Exercises.
1. Understanding Business Communication in Today's Workplace.
2. Communicating in Teams and Mastering Listening and Nonverbal Communications Skills.
II. THE THREE-STEP WRITING PROCESS.
3. Planning Business Messages.
4. Writing Business Messages.
5. Completing Business Messages.
III. BRIEF BUSINESS CORRESPONDENCE.
6. Working with Letters, Memos, e-Mail, and Instant Messages.
7. Writing Routine Messages.
8. Writing Bad-News Messages.
9. Writing Persuasive Messages.
IV. LONGER BUSINESS MESSAGES.
10. Understanding and Planning Business Reports and Proposals.
11. Composing and Completing Business Reports and Proposals.
12. Preparing and Giving Oral Business Presentations.
V. EMPLOYMENT MESSAGES.
13. Searching for Employment and Preparing Employment Messages.
14. Interviewing for Employment and Following Up.
Appendix A: Format and Layout of Business Documents.
Appendix B: Documentation of Report Sources.
Appendix C: Correction Symbols.
Video Guide with Exercises.
Handbook of Grammar, Mechanics, and Usage.
Answer Key to the Level-1 Self-Assessment Exercises.