Evaluation of the Military Onesource Call Center in Select Groups of Callers
Will be published approx. on 31. July 2021
Book
Paperback/Softback
86 pages
978-1-9774-0653-8 (ISBN)
Description
The authors evaluate call quality, call outcomes, and caller satisfaction for the Military OneSource call center for military personnel and their families. They provide recommendations for operations and identify areas for future study.
More details
Language
English
Place of publication
Santa Monica, CA
United States
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 5 mm
Weight
127 gr
ISBN-13
978-1-9774-0653-8 (9781977406538)
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Schweitzer Classification