Group Dynamics: Connecting Through Communication

- Chapter 1 What is Group Communication? Foundations and Theory
- The Importance of Group Communication
- What is Communication?
- Principles of Communication
- What is Group Communication?
- Group Communication Theories
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Chapter 2 What Kind of Group is This, Anyhow? Group Types and Roles
- The Importance of Group Roles
- Group Development
- Types of Group Roles
- Role Conflict and Role Ambiguity - What Role Should I Play?
- Group Socialization - Finding Your Way
- Small Group Socialization Scale
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Chapter 3 Embracing Difference: Diversity and Culture in Groups
- What is Diversity?
- What is Culture?
- Cultural Orientation
- How is Diversity in Groups Helpful?
- Challenges to Diverse Groups
- Summary
- Tolerance for Disagreement Scale (Tfd)
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Chapter 4 Decisions, Decisions! Problem-Solving and Decision-Making in Groups
- Fisher's Model of Group Decision-Making
- Additional Models of Group Decision-Making
- The Standard Agenda: Dewey's Model
- Barriers to Effective Decision-Making
- Effective Decision-Making
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Chapter 5 The Good, The Bad, and the Ugly: Power in Groups
- What Is Power?
- Who Has Power?
- Bases of Power
- Compliance-Gaining In Groups
- Communicating Power in Groups
- Power Plays
- Other Powerful Messages
- Balancing Power in Groups
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Chapter 6 We Don't Always See Eye to Eye: Managing Conflict in Groups
- What is Conflict?
- Types of Group Conflict
- Functional Vs. Dysfunctional Conflict
- Task, Relational, Value
- Conflict Management Styles
- Conflict Resolution Strategies
- What Impacts Group Conflict?
- Tips for Groups in Conflict
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- Conflict Management Styles Assessment
- Scoring the Conflict Management Styles Assessment
- References
- Chapter 7 Where is this Group Headed?: Leadership in Groups
- What is Leadership?
- Leadership Styles
- Theories on Leadership
- Becoming an Effective Leader
- Effective Leader Communication
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Chapter 8 Onward and Upward: Evolving from Group to Team
- Groups Vs. Teams
- What is a Team?
- Developing into a Team
- Team Identity
- Productive Team Communication
- Team Leadership
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Chapter 9 Work Hard, Play Hard: Group Communication in Context
- Why Study Groups in Context?
- Health Contexts
- Workplace Contexts
- Workplace Group Communication Skills
- Public Advocacy Contexts
- Social Contexts
- Aggressive Group Contexts
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Chapter 10 Mute Your Mic! Virtual Group Discussion
- Virtual Group Communication
- Groups that Communicate Online
- Participating in Virtual Group Discussions
- Leading Virtual Group Discussions
- Advantages & Disadvantages of Virtual Discussions
- Summary
- Reflection Questions
- Learning by Action
- Video Clip
- Contemporary Communication
- Cases in Communication
- References
- Appendix The Group Presentation Toolkit
- Glossary