Essential Ken Blanchard Collection, The
Published on 4. January 2011
Book
Mixed media product
751 pages
978-0-13-269688-3 (ISBN)
Description
Extraordinary techniques for "Leading at a Higher Level" - from Ken Blanchard and two of the world's most successful business leaders!
Get 30+ years of Ken Blanchard's breakthrough leadership techniques - and see how great leaders apply them! Leading at a Higher Level guides you through developing high-performance organizations and teams. In Helping People Win at Work, Blanchard and WD-40's Garry Ridge help you Partner for Performance with every employee. In Lead with Luv, Blanchard and Southwest Airlines' Colleen Barrett help you achieve amazing results by leading with love!
From world-renowned organizational leaders and innovators Ken Blanchard, Garry Ridge, and Colleen Barrett
Get 30+ years of Ken Blanchard's breakthrough leadership techniques - and see how great leaders apply them! Leading at a Higher Level guides you through developing high-performance organizations and teams. In Helping People Win at Work, Blanchard and WD-40's Garry Ridge help you Partner for Performance with every employee. In Lead with Luv, Blanchard and Southwest Airlines' Colleen Barrett help you achieve amazing results by leading with love!
From world-renowned organizational leaders and innovators Ken Blanchard, Garry Ridge, and Colleen Barrett
More details
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
College/higher education
Weight
1 gr
ISBN-13
978-0-13-269688-3 (9780132696883)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Ken Blanchard, chief spiritual officer of The Ken Blanchard Companies, has had an amazing impact on the management of millions of people. Honored as one of Amazon's 25 best-selling authors, his blockbuster books include The One Minute Manager; Leadership and the One Minute Manager; Raving Fans; Gung Ho!; and Leading at a Higher Level. Garry Ridge is President/CEO of WD-40. He teaches leadership, talent management, and succession planning at the University of San Diego's Executive Leadership program, and was named Director of the Year for Enhancement of Economic Value by the Corporate Directors Forum. Colleen Barrett is President Emeritus of Southwest Airlines. As President, she oversaw management, Leadership, and budgeting for Marketing, Communications, People, Customer Relations, Employee Relations, Reservations, Security, and the Executive Office.
Content
Helping People Win at Work: A Business Philosophy Called "Don't Mark My Paper, Help Me Get an A"
Introduction
ONE Don't Mark My Paper, Help Me Get an A
TWO Building the Right Culture
THREE My Leadership Point of View
FOUR The Simple Truths About Helping PeopleWin at Work
Simple Truth 1 Performing Well: What Makes People Feel Good About Themselves
Simple Truth 2 To Help People Perform Well, an Effective Performance Management System Must Be Established
Simple Truth 3 It All Starts with Performance Planning
Simple Truth 4 The Biggest Impact on Performance Comes from Day-to-Day Coaching
Simple Truth 5 Trust Is Key to Effective Coaching
Simple Truth 6 The Ultimate Coaching Tool: Accentuating the Positive
Simple Truth 7 Redirection Helps Get Performance Back on Track
Simple Truth 8 Deliver Reprimands with Caring Candor
Simple Truth 9 Performance Reviews Should Be About Retaking the Final Exam
Simple Truth 10 Developing and Sharing Your Leadership Point of View Is a Powerful Communication Tool for Your People
Simple Truth 11 Servant Leadership Is the Only Way to Go
Simple Truth 12 Celebrate Successes
Epilogue 155
APPENDIX A The WD-40 Company Goal Review Form 159
About the Authors
Services Available
Index
LEADING AT A HIGHER LEVEL: Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations
Introduction: Leading at a Higher Level by Ken Blanchard
SECTION I: SET YOUR SIGHTS ON THE RIGHT TARGET AND VISION
CHAPTER 1 IS YOUR ORGANIZATION HIGH PERFORMING?
CHAPTER 2 THE POWER OF VISION
SECTION II: TREAT YOUR CUSTOMERS RIGHT
CHAPTER 3 SERVING CUSTOMERS AT A HIGHER LEVEL
SECTION III: TREAT YOUR PEOPLE RIGHT
CHAPTER 4 EMPOWERMENT IS THE KEY
CHAPTER 5 SITUATIONAL LEADERSHIP II: THE INTEGRATING CONCEPT
CHAPTER 6 SELF LEADERSHIP: THE POWER BEHIND EMPOWERMENT
CHAPTER 7 PARTNERING FOR PERFORMANCE
CHAPTER 8 ESSENTIAL SKILLS FOR PARTNERING FOR PERFORMANCE: THE ONEMINUTE MANAGER
CHAPTER 9 COACHING: A KEY COMPETENCY FOR LEADERSHIP DEVELOPMENT
CHAPTER 10 SITUATIONAL TEAM LEADERSHIP
CHAPTER 11 ORGANIZATIONAL LEADERSHIP
CHAPTER 12 STRATEGIES FOR LEADING A CHANGE
CHAPTER 13 MANAGING A SUCCESSFUL CULTURE TRANSFORMATION
SECTION IV: HAVE THE RIGHT KIND OF LEADERSHIP
CHAPTER 14 SERVANT LEADERSHIP
CHAPTER 15 DETERMINING YOUR LEADERSHIP POINT OF VIEW
ENDNOTES
ACKNOWLEDGMENTS
ABOUT THE AUTHORS
SERVICES AVAILABLE
INDEX
Lead with LUV: A Diff erent Way to Create Real Success
Foreword
What Is Leadership?
Celebrating Successes
Having Mentors
Servant Leadership is Love in Action
Understanding Servant Leadership
The Triple Bottom Line
Employer of Choice
Provider of Choice
Investment of Choice
Making Unions Your Business Partners
Citizen of Choice
A Compelling Vision
A Significant Purpose
A Picture of the Future
Clear Values
What Makes Servant Leadership Work?
Defining Love
Maintaining a Strong Culture
Differences Between Self-Serving and Servant Leaders
Final Words
Epilogue
Endnotes
LUV Notes
About the Leading at a Higher Level Series
About the Authors
Introduction
ONE Don't Mark My Paper, Help Me Get an A
TWO Building the Right Culture
THREE My Leadership Point of View
FOUR The Simple Truths About Helping PeopleWin at Work
Simple Truth 1 Performing Well: What Makes People Feel Good About Themselves
Simple Truth 2 To Help People Perform Well, an Effective Performance Management System Must Be Established
Simple Truth 3 It All Starts with Performance Planning
Simple Truth 4 The Biggest Impact on Performance Comes from Day-to-Day Coaching
Simple Truth 5 Trust Is Key to Effective Coaching
Simple Truth 6 The Ultimate Coaching Tool: Accentuating the Positive
Simple Truth 7 Redirection Helps Get Performance Back on Track
Simple Truth 8 Deliver Reprimands with Caring Candor
Simple Truth 9 Performance Reviews Should Be About Retaking the Final Exam
Simple Truth 10 Developing and Sharing Your Leadership Point of View Is a Powerful Communication Tool for Your People
Simple Truth 11 Servant Leadership Is the Only Way to Go
Simple Truth 12 Celebrate Successes
Epilogue 155
APPENDIX A The WD-40 Company Goal Review Form 159
About the Authors
Services Available
Index
LEADING AT A HIGHER LEVEL: Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations
Introduction: Leading at a Higher Level by Ken Blanchard
SECTION I: SET YOUR SIGHTS ON THE RIGHT TARGET AND VISION
CHAPTER 1 IS YOUR ORGANIZATION HIGH PERFORMING?
CHAPTER 2 THE POWER OF VISION
SECTION II: TREAT YOUR CUSTOMERS RIGHT
CHAPTER 3 SERVING CUSTOMERS AT A HIGHER LEVEL
SECTION III: TREAT YOUR PEOPLE RIGHT
CHAPTER 4 EMPOWERMENT IS THE KEY
CHAPTER 5 SITUATIONAL LEADERSHIP II: THE INTEGRATING CONCEPT
CHAPTER 6 SELF LEADERSHIP: THE POWER BEHIND EMPOWERMENT
CHAPTER 7 PARTNERING FOR PERFORMANCE
CHAPTER 8 ESSENTIAL SKILLS FOR PARTNERING FOR PERFORMANCE: THE ONEMINUTE MANAGER
CHAPTER 9 COACHING: A KEY COMPETENCY FOR LEADERSHIP DEVELOPMENT
CHAPTER 10 SITUATIONAL TEAM LEADERSHIP
CHAPTER 11 ORGANIZATIONAL LEADERSHIP
CHAPTER 12 STRATEGIES FOR LEADING A CHANGE
CHAPTER 13 MANAGING A SUCCESSFUL CULTURE TRANSFORMATION
SECTION IV: HAVE THE RIGHT KIND OF LEADERSHIP
CHAPTER 14 SERVANT LEADERSHIP
CHAPTER 15 DETERMINING YOUR LEADERSHIP POINT OF VIEW
ENDNOTES
ACKNOWLEDGMENTS
ABOUT THE AUTHORS
SERVICES AVAILABLE
INDEX
Lead with LUV: A Diff erent Way to Create Real Success
Foreword
What Is Leadership?
Celebrating Successes
Having Mentors
Servant Leadership is Love in Action
Understanding Servant Leadership
The Triple Bottom Line
Employer of Choice
Provider of Choice
Investment of Choice
Making Unions Your Business Partners
Citizen of Choice
A Compelling Vision
A Significant Purpose
A Picture of the Future
Clear Values
What Makes Servant Leadership Work?
Defining Love
Maintaining a Strong Culture
Differences Between Self-Serving and Servant Leaders
Final Words
Epilogue
Endnotes
LUV Notes
About the Leading at a Higher Level Series
About the Authors