ATD Talent Management Handbook

With more than 25 years as a senior leader in talent management, performance improvement, talent development, and learning innovation, Terry Bickham is talent director and chief learning officer for federal, global, and industry development for the Deloitte U.S. firms. Bickham leads the creation and delivery of the full range of learning and development solutions that prepare Deloitte's practitioners with the industry insight that matters to clients. He also serves as the U.S. talent representative on several Deloitte global talent and learning councils. He was a key member of the Deloitte University project team and led the design of the learning experience and development operations at Deloitte's leadership center in Westlake, Texas. A retired U.S. Coast Guard Officer, he is passionate about supporting military veterans. He is the dean for Deloitte's highly successful CORE Leadership Program for transitioning military members. Before joining Deloitte in 2006, Bickham was a senior executive with the U.S. government, having served as the chief learning officer at the Library of Congress and as the assistant administrator for workforce performance and training at the Transportation Security Administration. As a Coast Guard officer, he commanded units both afloat and ashore and served in several learning and development leadership roles. Bickham has been a frequent presenter and keynote speaker at talent development conferences. He has been published in leading professional publications and profiled on the cover of CLO Magazine. He is a graduate of the U. S. Coast Guard Academy and holds graduate degrees in education and human development from San Diego State University and George Washington University.